Global Digital Product Owner – Global Technician App (d/f/m)
CareerJob searchGlobal Digital Product Owner – Global Technician App (d/f/m)

Global Digital Product Owner Global Technician App (d/​f/​m)

TK ELEVATOR IBERICA HOLDING, SL UNIPERSONALMadrid, Spain

Who we are

The Business Unit Europe Africa is one of the largest of TK Elevator’s Business Units. Its Regional Business Support Center is in Dusseldorf, Germany, from where it coordinates activities in 20+ countries, as well a distributor network in Africa. This unit handles the sale, installation, servicing and modernization of elevators, escalators and moving walks. In select markets, the portfolio also includes home lifts and the service of automatic doors.TK Elevator achieved worldwide sales of €9.2 billion in fiscal year 2024/2025. With around 50,000 employees, 25,000 service technicians, and over 1,000 support centers across the globe, we are driven by what moves people. TKE – Move Beyond. 

What we expect

Ready to lead the digital transformation of vertical transportation? Join us as the Global Digital Product Owner (d/f/m) for our Global Technician App, where you'll drive the evolution of smart building technology that impacts millions of daily passenger journeys worldwide. We're seeking an experienced product leader who thrives on measurable impact: someone who gets energized by driving digital adoption, scaling connected solutions globally, and delivering products that customers love. If you're passionate about creating seamless user experiences and want to shape the future of smart buildings, this is your opportunity. As the Global Digital Product Owner for the Global Technician App, you will be e2e responsible for developing and scaling our solution that connects our hardware to the cloud and with that enables our digital evolution of urban mobility. Your tasks:

  • Product Strategy & Vision: Own the complete product vision, global roadmap, and lifecycle for the GTA. Develop clear, business-driven objectives that align with company strategy and drive measurable growth in digital sales and user adoption.
  • End-to-End Product Delivery: Drive product execution by coordinating external development teams, architects, UX/UI designers, and regional stakeholders. Manage product backlog, sprint planning, and delivery timelines while ensuring high-quality outcomes that meet user needs and business objectives.
  • Performance Management & Analytics: Define and track key performance indicators including digital sales growth, connected units, user adoption rates, and conversion metrics. Provide regular reporting on product performance and take ownership of results against targets.
  • Global Stakeholder Leadership: Lead alignment across international teams, balancing commercial priorities with operational requirements. Act as the single point of contact for product escalations, roadmap communications, and strategic decisions related to GTA.
  • User Experience & Technical Excellence: Collaborate closely with UX/UI teams and engineering to deliver exceptional user experiences. Ensure technical architecture supports scalability while maintaining high performance and reliability standards.
  • Market-Driven Product Discovery: Drive product discovery and validation through stakeholder interviews, customer research, lightweight experiments, and market feedback. Focus on identifying features and enhancements that deliver genuine business value and competitive advantage.
  • Commercial Enablement & Go-to-Market: Prepare and support global product rollouts, including commercial packaging, pricing strategy input, and enablement materials for sales and service teams. Ensure successful market entry and adoption across different regions.
  • Resource & Vendor Management: Manage external development resources, contractors, and vendor relationships. Ensure optimal resource allocation, quality delivery, and budget efficiency while maintaining strong partnership relationships.

Who we are looking for

  • Product Management Excellence: 5+ years of product management experience with at least 2 years owning mobile applications or SaaS platforms. Proven track record of managing complete product lifecycles from conception to market success, with measurable business impact.
  • Technical & Mobile Expertise: Strong understanding of mobile app development, API ecosystems, and cloud-based platforms. Experience with IoT, content management systems, or real-time data processing is highly valuable. Comfortable working with technical teams and making architecture decisions.
  • Stakeholder Management Skills: Demonstrated ability to influence and align diverse stakeholders across different regions and functions. Experience managing external development teams, contractors, and vendor relationships with strong communication and coordination skills.
  • Data-Driven Approach: Analytical mindset with experience using metrics to guide product decisions and demonstrate business value. Comfortable with performance measurement, A/B testing, and user analytics to drive continuous product improvement.
  • Global & Cross-Cultural Experience: Experience working in international organizations with distributed teams. Cultural sensitivity and ability to adapt product strategies for different markets while maintaining global consistency.
  • User Experience Focus: Strong UX/UI sensibility with experience collaborating with design teams. Understanding of user research methodologies, usability testing, and customer journey mapping to create compelling user experiences.
  • Agile & Lean Methodologies: Expertise in Agile development methodologies, sprint planning, and lean startup principles. Experience with product discovery techniques, experimentation, and iterative development approaches.
  • Business Acumen: Understanding of B2B software business models, particularly SaaS, mobile apps, or enterprise solutions. Experience with commercial packaging, go-to-market strategies, and sales enablement.
  • Educational Foundation: Bachelor's degree in Engineering, Computer Science, Business, or related field. Technical background with business acumen or business background with strong technical understanding.

What we offer

  • Health and Safety –Highest standards and a wide range of health promotion and healthcare activities
  • Flexibility –We support, for example, through flexible yet regulated working hours and remote working options
  • Collaboration & diversity –Collegiality is of huge importance – we treat everyone with respect and appreciation
  • Development –Individual support to help you get started in your new job as well as training and education programs to help you develop professionally and personally
  • Creative leeway–We offer an environment in which you can try out new solutions in a no-blame-culture
  • Sustainability –We act with responsibility and environmental awareness
  • Work environment –We have modern workplaces and IT equipment, subsidized lunchtime meals in the canteen, free parking and discounted public transport tickets

Additional information

At TK Elevator, we aim to embrace diversity and welcome everyone -no matter the ethnicity, nationality, gender or gender expression, age, social background, religion or world belief, sexual orientation, disability, marital status or any other legally protected characteristic or status.

Do you have a disability and would like to work with us? Then we look forward to your application!

As a signatory of the Charter of Diversity, TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. Although we are not completely barrier-free yet, we are working every day to improve ourselves. Let’s overcome barriers together and work on individual solutions that work for you.

Contact

Please apply online in English, including your notice period and salary expectation.

Talent Acquisition

Bianca Wickinghoff

Job details

Posting date:2026/04/07
Experience level:Experienced professionals
Contract limitation:Permanent, Full Time
Work Modality:Hybrid
Job family:Information Technology
Industry:Engineering & urban mobility
Job number:ES_ET_EA_IBA_TKE00829

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Unsolicited Submissions from Recruitment Agencies and Third Parties

TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

Flexible compensation

We have an attractive flexible compensation program that includes certain services designed to meet the needs of employees and their families, such as health insurance and childcare.

We have an attractive flexible compensation program that includes certain services designed to meet the needs of employees and their families, such as health insurance and childcare.

Wer wir sind

TK Elevator (TKE) ist ein weltweit führendes Unternehmen im Bereich des vertikalen Transports und der urbanen Mobilität. Wir bieten Technologie, die die Welt in Bewegung hält, von der Planung bis zur Installation und Wartung von Aufzügen, Fahrtreppen, Fahrsteigen, Fluggastbrücken, Treppenliften, Plattformliften und Privataufzügen aller Hersteller – überall und jederzeit. Mit unseren KI- und digitalen Lösungen sind der urbanen Mobilität keine Grenzen mehr gesetzt. TK Elevator wurde nach der Abspaltung vom thyssenkrupp Konzern im Jahr 2020 eigenständig. Im Geschäftsjahr 2024/2025 erzielte das Unternehmen einen Umsatz von rund 9,2 Milliarden €. Mit rund 50.000 Mitarbeitern, 25.000 Servicetechnikern und über 1.000 Standorten weltweit bewegt uns, was Menschen bewegt. TKE – Move Beyond.

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Diversity, Equity & Inclusion

Bei TK Elevator verstehen, respektieren und schätzen wir, dass jeder Mensch anders ist. Wir achten jeden als Individuum. Wir sind davon überzeugt, dass wir eine Kultur der Chancengleichheit, des gegenseitigen Vertrauens und des Respekts fördern, wenn unsere Mitarbeiter ihr authentisches Selbst zur Arbeit mitbringen und wir sie als solche anerkennen. Bei TK Elevator wollen wir uns die Vielfalt zu eigen machen und heißen jeden willkommen - unabhängig von ethnischer Zugehörigkeit, Nationalität, Geschlecht oder Geschlechtsausdruck, Alter, sozialer Herkunft, Religion oder Weltanschauung, sexueller Orientierung, Behinderung, Familienstand oder anderen gesetzlich geschützten Eigenschaften oder Status.

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