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TK Elevator is currently seeking an experienced AR Specialist to join our National Accounts team in Atlanta, GA.

Responsible for performing all administrative duties associated with the collection and payment application of outstanding service and repair invoices so that the department functions efficiently and cost effectively.

ESSENTIAL JOB FUNCTIONS:

• Makes regularly scheduled collection calls on all account balances as assigned.
• Maintains a system of follow-up to ensure customers follow through with their promises
• Enters clear and concise system notes pertaining to all collection calls so that a history is maintained for all accounts regarding collection efforts
• Displays a thorough knowledge of service, extras and repair documentation, including billing, insurance certificates, contracts, lien wavers, etc.
• Reads and understand contract language and uses this knowledge in negotiations with customers as contracts will dictate payment terms and conditions
• Prioritizes multiple and changing responsibilities while being organized and detail oriented, with a commitment to customer service
• Monitors accounts for potential write-off; prepares required Credit and Bad Debt write off requests and routes for appropriate signatures
• Coordinates monthly conference calls with region and branch personnel
• Achieves full coverage of their assigned portfolio of accounts specific to job assignment

EDUCATION & WORK EXPERIENCE:

• High school diploma or GED
• Six months plus related experience in customer service and/or training in basic collections
• Able to write correspondence in a clear and understandable manner; able to read and comprehend instructions, correspondence and memos
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years of experience within the industry, education, office location, etc.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered medical, dental, vision, flexible spending accounts, supplemental medical plans, basic life insurance, AD&D, short term and long term disability, optional life and AD&D, optional spouse and dependent life insurance, dependent life insurance, flexible spend account, health savings account, identity theft monitoring, pet insurance, Employee Assistance Program, Wellness program, and tuition reimbursement. Employees also will be able to enroll in our company’s 401k plan. Relocation assistance offered for candidates relocating more than 50 miles for this position.

Employees will receive 15 days of paid time off (PTO) per year. Employees will enjoy 11 paid holidays throughout the calendar year and 5 paid days of sick leave. Up to six weeks of paid parental leave will be available for use after successful completion of 90-days of full-time employment. Eligibility requirements for these benefits will be controlled by applicable plan documents.

This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator.com or call 1-844-427-5461.