Area Service & Repair Manager - 12 month FTC
TK Elevator UK Ltd — London, England, United Kingdom
Who we are
We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, they foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.
What we expect
We are looking for an experienced and passionate Area Service & Repair Manager to join our London & South division based in London, reporting to the Regional Operations Manager on a 12 month fixed term contract.
This role will be responsible for directing and supervising their Service and Repair teams and jobs in a safe, quality driven and cost-effective manner.
As an Area Service & Repair Manager, your day to day will include:
- Maximise sales through prospecting new business and dealing with current repeat business customers and review contract renewals
- Manage operational metrics in line with targets
- Management and coordination of the Service and Repair teams, including carrying out monthly meetings, performance reviews, health and safety visits etc
- Authorisation and management of engineer's time sheets, holidays and night call rotas.
- Ensure up-to-date recording of tooling register
- Undertake as required audits of Company assets
- Be a champion for continuous Customer Service and Health & Safety regulations to convey TK Elevator behaviour and commitments
- Undertake regular site visits
- Carry out new installation's handover with NI Projects Managers
- Active management of Lift & Escalators-off works
Who we are looking for
- NVQ3 in Service Maintenance & Repairs is desirable
- Previous experience in managing a team
- Experience working in an Operational role in an engineering/manufacturing or construction industry.
- Hold a full UK Driving License and able to travel
- Excellent verbal and written communication skills
- The ability to use your initiative and work well with others
- Positive attitude and receptive to change
- Extremely organised
- Superior customer-care skills
- The ability to self-assess and take ownership of personal development
- An advocate for H&S regulations in the workplace
What we offer
- Competitive salary paid on a monthly basis
- 34 days holiday, inclusive of bank holidays
- Attractive company pension scheme
- Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more.
- Life Assurance Scheme - 4x annual salary
- Free access to premium health and wellbeing apps
- Subsidised gym membership
- Industry-leading enhanced maternity and paternity provision
- Multiple salary sacrifice benefits including Electric Cars and Cycle2Work
- Long Service award scheme, with holiday benefits
- Employee Assistance Programme
- Refer a friend scheme
Additional information
As an equal-opportunity employer, TK Elevator values diversity. TK Elevator welcomes applicants from all individuals and candidates will be equally assessed and selected based on objective criteria.
Job details
| Posting date: | 2025/05/09 |
|---|---|
| Experience level: | Experienced professionals |
| Type of contract: | Permanent, Full Time |
| Work mode: | On Site |
| Job field: | Customer Services |
| Industry: | Engineering & urban mobility |
| Job number: | UK_IRL_TKE00045 |
Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.
