Embedded IoT support engineer (m/f/d)
TK ELEVATOR IBERICA HOLDING, SL UNIPERSONAL — Madrid, España
Who we are
At TK Elevator, we are committed to leading the way in industrial IoT and data-enabled software solutions that make a real difference for our customers and users. Together with top technology partners, we have launched our first Digital Native Elevator, EOX, and continue to innovate to improve lives everywhere, every day.
As an Embedded IoT support engineer, you will play a key role in supporting the embedded devices that power our cloud-connected solutions. You will join a collaborative, dynamic, diverse, and growing team that leverages cutting-edge technology in a truly international environment.. Your work will involve diagnosing and resolving issues in Linux-based embedded systems, coordinating device rollouts, and bridging the gap between hardware and cloud services. You will be an integral part of our global DevOps team, collaborating closely with other global digital technology teams to deliver impactful solutions.
At TK Elevator, we foster an environment where every team member can thrive, share ideas, and grow professionally. We believe that diverse perspectives and teamwork drive innovation and help us shape the future of urban mobility. If you’re passionate about making a positive impact and eager to work with talented colleagues on meaningful digital solutions, we encourage you to join us on this exciting journey. To support your success and well-being, we offer a hybrid home office model that combines the flexibility of remote work—helping you balance family and personal life—with the importance of face-to-face collaboration to build team spirit and make meaningful decisions. You will also enjoy benefits such as a lunch voucher and other attractive perks that you will discover when you join us.
What we expect
- Embedded Operational Support & Collaboration
- Serve as Level 3 support for IoT devices connected to our cloud platform, ensuring timely resolution of issues.
- Collaborating with Level 2 users to resolve escalated incidents.
- Apply high-level technical mitigation and provide initial technical findings, helping to identify product gaps and improvements.
- Work closely with cross-functional, international teams to deliver innovative solutions.
- Actively participate in the global DevOps community.
- Troubleshoot and diagnose problems in Linux-based embedded systems.
- Collaborate with development teams to identify and resolve hardware and software issues.
- Create and apply version patches to fix bugs in embedded code when needed.
- Deployment & Rollout Coordination
- Coordinate and support the rollout of IoT devices across global environments.
- Ensure smooth integration of embedded systems with cloud services via REST APIs.
- Support Level 2 teams by providing technical insights and escalation support.
Who we are looking for
- Bachelor’s degree in Computer Science, Electrical Engineering, or a related field.
- Fluent English (spoken and written) is mandatory.
- Strong proficiency in Linux operating systems and troubleshooting.
- Knowledge of networking protocols and IoT communication standards (e.g., DHCP, HTTP, MQTT, CoAP).
- Experience with programming/scripting languages such as Perl, Python, shell scripts, or similar.
- Familiarity with debugging and diagnostic tools such as curl, strace, gdb, tcpdump, and Wireshark.
- Basic knowledge of local networks (e.g., protocols such as DNS)
- Experience with C/C++ programming languages.
- Experience with Azure IoT services is highly valued.
- Solid understanding of REST APIs and their role in embedded-cloud integration.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills and ability to work collaboratively in a team environment.
- Ability to manage multiple tasks and prioritize effectively.
- Experience with Agile methodology is a plus.
What we offer
• Secure job and salary – permanent contract in a technically exciting, stable, and sustainable industry and an attractive compensation package
• Social benefits and an attractive work calendar.
• Teamwork & safety – an open, transparent, and value-oriented culture
• Individualized training plan from your very first day.
• TK Elevator is a company with an open, transparent culture that focuses on the people who make it up. At TKE you will receive frequent feedback, continuous training and space to contribute your ideas.
Additional information
At TKE we are committed to a corporate culture that values and is committed to diversity. We understand that different cultures, professional profiles, nationalities or gender enrich us and allow us to work together and achieve excellence. We are adhered to the world compact and the United Nations Declaration of Human Rights.
TK Elevator is a forward-thinking company where people can find the freedom to broaden their horizons and become part of a company that is diverse, exciting, innovative and, on top of all, stable. We have created a work environment that fosters respect, tolerance and diversity, where people can grow professionally and work in teams passionate about transforming the industry.
We are a company committed to people, society and the planet. Aligning our business success with attention to the needs of our social environment and the planet makes our brand even stronger and more sustainable. Our commitment goes from respecting our regulations and codes of conduct to our social policies in favour of integration, diversity and conciliation.
Contacto
Please, send your application in English.
Detalles del puesto
| Fecha de publicación: | 10/10/2025 |
|---|---|
| Nivel de experiencia: | Profesional con experiencia |
| Limitación de contrato: | Permanente, Tiempo completo |
| Modalidad de Trabajo: | Híbrido |
| Grupo de Cargos: | Técnología de la información |
| Industria: | Ingeniería y Movilidad Urbana |
| Número de trabajo: | ES_ET_EA_IBA_TKE00706 |
Plazo de presentación de solicitudes: mientras el puesto aparezca en nuestra página de empleo, buscamos candidatos adecuados (todos los géneros son bienvenidos). Estamos deseando recibir su solicitud.
Envíos no solicitados por parte de agencias de selección y terceros
TK Elevator no acepta el envío de candidaturas, solicitudes o perfiles por parte de agencias de selección, headhunters, firmas de búsqueda o cualquier otro tercero, salvo que exista un acuerdo escrito previo firmado por un representante autorizado de TK Elevator.
