Head of Repairs
TK Elevator UK Ltd — London, United Kingdom
The Company
We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, they foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.
What we expect
We have an exciting opportunity for a Head or Repairs to join our team in a brand-new role. This role will support the TK Elevator and Lift & Engineering Services Repairs division in line with our company objectives.
As a Head of Repairs, your day to day will include:
- Maximise opportunities for contract enhancements related to costs and timelines.
- Ensure timely execution of repair work and coordinate the larger repair projects within the UK regions.
- Maintain high-quality standards in work to ensure the best customer satisfaction.
- Regularly analyse KPIs, material expenses, and labour hours to identify areas for efficiency improvements
- Introduce standard repair packages and campaigns
- Create and oversee a strategy to meet monthly objectives in accordance with the company's repair processes
- Achieve monthly targets for margins, volume, and efficiency in the repair division
- Deliver precise forecasts using the monthly repair schedule
- Provide onsite support for customers and employees ensuring quality & safety of works
- Build a new Heavy Repair team by recruiting top talent and leading the team to enhance overall performance and cultivate necessary skills.
Who we are looking for
- Commercially driven
- Industry knowledge of the Lift & Escalator business
- Strong technical experience in complex lift repairs, including roping, controller replacements and motor rewinds
- Knowledge of the CDM regulations.
- Competent in all Microsoft programmes, including Project and PowerPoint
- Excellent time management skills, highly organised, approachable and flexible
- Strong organisational and people skills
- Attention to detail
- Pro-active, driven by results and looking to go the extra mile
What we offer
- Competitive salary paid on a monthly basis
- 34 days holiday, inclusive of bank holidays
- Attractive company pension scheme
- Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more.
- Life Assurance Scheme - 4x annual salary
- Free access to premium health and wellbeing apps
- Subsidised gym membership
- Industry-leading enhanced maternity and paternity provision
- Multiple salary sacrifice benefits including Electric Cars and Cycle2Work
- Long Service award scheme, with holiday benefits
- Employee Assistance Programme
- Refer a friend scheme
Additional information
As an equal-opportunity employer, TK Elevator values diversity. TK Elevator welcomes applicants from all individuals and candidates will be equally assessed and selected based on objective criteria.
Job details
| Posting date: | 2024/10/22 |
|---|---|
| Experience level: | Experienced professionals |
| Type of contract: | Permanent, Full-time |
| Work mode: | Hybrid |
| Job field: | Customer Services |
| Industry: | Engineering & urban mobility |
| Job number: | JPT_ALL01089 |
Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.
