Manager- Automation Services

Manager- Automation Services

TK Elevator CorporationAtlanta, Georgia, United States

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What we expect

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced Manager- BI Data in Atlanta, GA

Responsible for collaborating in the visioning, implementing, evolving and supporting Business Process Automation across TKE north America. The employee will use an entrepreneurial spirit combined with process knowledge, technology awareness and leadership skills to help manage and grow the Center of Excellence (CoE) around the chosen iBPMS and RPA technologies. Working in conjunction with IT professional staff, the employee will lead a team of process automation specialists to execute the digitization and automation of back office processes for the SSC. This is a highly visible position requiring the development of solid working relationships with company leadership, technical staff, consultants, and vendors.

ESSENTIAL JOB FUNCTIONS:

  • Manage and own the NA Business Process Automation opportunity pipeline / demand and its curation
  • Partner and collaborate with internal business customers & quality team to identify and evaluate automation opportunities
  • Lead and facilitate “design thinking” sessions with business partners leading to automation opportunities
  • Demonstrate center of excellence capabilities to business partners
  • Proactively evaluate emerging automation platforms and technologies
  • Create High Level automation designs used by delivery teams for development
  • Have a solid understanding of technical architectures, data modeling, data & software integration techniques and technical change management
  • Experience with Lean Six Sigma quality techniques
  • Manage and maintain CoE automation design standards
  • Manage automation design resources and partners
  • Ensure that designed solutions meet standards, business requirements, and performance goals
  • Measure and report opportunity pipeline KPIs and progress against agreed to targets
  • Contribute in identifying the best technologies and platforms to implement based on CoE goals and strategy
  • Communicate the Center of Excellence technology strategy to business partners and customers
  • Manage and supervise a team that provides support in the automation of processes

Who we are looking for

EDUCATION & EXPERIENCE:

  • Bachelor’s degree, preferably in Computer Science, Computer Engineering, MIS, or equivalent hands on experience
  • 8+ years of hands-on working experience in Business Process Automation
  • Deep working knowledge of Appian, Servicenow and UiPath automation platforms
  • Desire to work with diverse groups to identify opportunities for automation and new technologies
  • Strong design thinking skills, ability to think outside the box to create value for customers
  • Fluent English
  • Exceptional communication skills with the ability to articulate solutions to customers
  • Ability to work within a fast paced, demanding environment
  • Self-starter with an entrepreneurial mindset
  • Manufacturing accounting/ finance process experience
  • Good hands on experience in leading Business Process Autmation, RPA and workflow management (WFM) applications
  • Driving user adoption of workflow management and robotic automation

Additional information

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator or call 1-844-427-5461.

Contact

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.

Elevatorjobs.AMS@tkelevator.com

Job details

Posting date:2025/01/17
Experience level:Experienced professionals
Type of contract:Permanent, Full time
Work mode:Hybrid
Job field:Information Technology
Industry:Engineering & urban mobility
Job number:US_901745_ET_TKELECP11888

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

401(k) Plan

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Who we are

With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.

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Diversity, Equity & Inclusion

At TK Elevator, we understand, respect and appreciate that everyone is different. We value everyone as an individual. We believe that when our employees bring their authentic selves to work, and we recognize them as such, we strive to nurture a culture characterized by equal opportunities, mutual trust and respect. At TK Elevator, we aim to embrace diversity and welcome everyone -no matter the ethnicity, nationality, gender or gender expression, age, social background, religion or world belief, sexual orientation, disability, marital status or any other legally protected characteristic or status.

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