Manager- Inside Sales

Manager- Inside Sales

TK Elevator CorporationAtlanta, Georgia, United States

What we expect

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced Manager- Inside Sales in Atlanta, GA.

Responsible for driving national revenue, profit margin and overall sales growth through leadership of the internal Service Sales function and engagement with Area and Branch Sales teams.

ESSENTIAL JOB FUNCTIONS:

  • Safety First - Supports a culture of safety throughout the organization and stresses the importance of safety to all employees
  • Manage and develop dedicated Inside Sales representatives in achievement of sales and proposal goals including, but not limited to, NIM conversions, Service Contract renewals and recaptures, Lead generation, Repair and Digital sales
  • Set individual and team sales goals, review performance and ensure on-going training and development
  • Create synergies within all lines of business regarding NIM process with the goal of producing > 90% Conversion RaTe
  • Build strong internal relationships with key stakeholders (Area/Branch Sales Managers, Pricing, Digital, Marketing, Sales Support and National Account teams) to ensure alignment on offerings, and consistency and professionalism in customer engagement
  • Develop and maintain a strong working knowledge of the overall market including, including penetration opportunities, volume for different lines of business, competitor and consultants’ positions and strategies
  • Lead business growth efforts directly and foster relationships with key customers, consultants and architects
  • Communicate and collaborates with Area and Branch Operations, National Accounts and Marketing teams to support lead generations and closed loop sales campaigns
  • Supports a culture of customer satisfaction that promotes customer retention. Works with other departments to ensure proactive customer assistance.
  • Implements and oversee strategic sales initiatives in keeping with corporate and regional strategic initiatives.
  • Leverage sales tools and training, e.g., CRM, Sales Support/Quick Quotes, TK Extend, TK Trips, Big Machines, Appian, etc. to support growth and alignment with Field organization
  • Develops internal and external team brand identity as effective sales support and driver of results
  • Ensure all offerings are approved based on established approvals levels
  • Ensure Inside sales teams achieve goals through activity monitoring and regular review cadence
  • Reviews and sets sales goals in line with budgetary and corporate guidelines.
  • Prepare monthly forecast for booking activity, sharing communications with relevant stakeholders (VP Service Sales, ASDs)
  • Maintain familiarity with company products through training classes attendance and leveraging ITS
  • Maintain individual and team ethical standards and code of conduct compliance.
  • Assist, where appropriate, AR resolutions to support branch and region goals

Who we are looking for

EDUCATION & EXPERIENCE:

  • Bachelor’s Degree
  • Prior personnel management experience preferred
  • Experience selling Service/Repair, Construction, and Modernization strongly preferred
  • 7+ Years of directly related sales experience in the elevator industry
  • Proven success in B2B field sales with experience selling services in a highly competitive market
  • Ability to review and guide direct reports through contract proposals and business correspondence
  • Ability to define problems, collect data, establish facts and draw valid conclusions to improve profitability
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables

Additional information

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator or call 1-844-427-5461.

Contact

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.

Elevatorjobs.AMS@tkelevator.com

Job details

Posting date:2025/02/20
Experience level:Management
Type of contract:Permanent, Full time
Work mode:Hybrid
Job field:Customer Services
Industry:Engineering & urban mobility
Job number:US_901745_ET_TKELECP11981

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

401(k) Plan

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Who we are

With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.

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Diversity, Equity & Inclusion

At TK Elevator, we understand, respect and appreciate that everyone is different. We value everyone as an individual. We believe that when our employees bring their authentic selves to work, and we recognize them as such, we strive to nurture a culture characterized by equal opportunities, mutual trust and respect. At TK Elevator, we aim to embrace diversity and welcome everyone -no matter the ethnicity, nationality, gender or gender expression, age, social background, religion or world belief, sexual orientation, disability, marital status or any other legally protected characteristic or status.

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