Repair Coordinator - Belfast

Repair Coordinator - Belfast

TK Elevator UK LtdBelfast, Northern Ireland, United Kingdom

The Company

We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, they foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.

What we expect

We are looking for a Repair Coordinator to join our operations team based in Belfast. This role will be responsible for ensuring all repair and enhancement work is completed within KPI’s and customer contracts and carrying out administration tasks for the Repairs team.

As a Repair Coordinator, your day to day will include:

  • To ensure that all repair/enhancements work is scheduled with the subcontractor or repair engineer and client within a timely manner
  • To update computer systems to reflect the status of jobs
  • Identify parts required for repairs/enhancements and ordering of necessary parts
  • Invoice all repair work within a timely manner with completion paperwork
  • Open communication with customers via phone and email
  • Always be commercially aware within the role

Who we are looking for

  • 2+ years experience working in an administration role
  • Extremely good organisation skills
  • A confident communicator
  • Able to work well under pressure and manage their own workload
  • Excellent verbal and written communication skills
  • The ability to use your initiative and work well with others
  • Positive attitude and receptive to change
  • Superior customer-care skills

What we offer

  • Competitive salary paid on a monthly basis
  • 34 days holiday, inclusive of bank holidays
  • Attractive company pension scheme
  • Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more. 
  • Life Assurance Scheme  - 4x annual salary 
  • Free access to premium health and wellbeing apps 
  • Subsidised gym membership
  • Industry-leading enhanced maternity and paternity provision 
  • Multiple salary sacrifice benefits including Electric Cars and Cycle2Work
  • Long Service award scheme, with holiday benefits 
  • Employee Assistance Programme
  • Refer a friend scheme

Additional information

As an equal-opportunity employer, TK Elevator values diversity. TK Elevator welcomes applicants from all individuals and candidates will be equally assessed and selected based on objective criteria.

Job details

Posting date:2025/01/30
Experience level:Experienced professionals
Type of contract:Permanent, Full time
Work mode:On Site
Job field:Customer Services
Industry:Engineering & urban mobility
Job number:UK_IRL_TKE00034

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Pension

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

Who we are

With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.

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Diversity, Equity & Inclusion

At TK Elevator, we understand, respect and appreciate that everyone is different. We value everyone as an individual. We believe that when our employees bring their authentic selves to work, and we recognize them as such, we strive to nurture a culture characterized by equal opportunities, mutual trust and respect. At TK Elevator, we aim to embrace diversity and welcome everyone -no matter the ethnicity, nationality, gender or gender expression, age, social background, religion or world belief, sexual orientation, disability, marital status or any other legally protected characteristic or status.

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