Sales Manager- Service/Repair/Modernization (Oakland)

Sales Manager- Service/​Repair/​Modernization (Oakland)

TK Elevator CorporationSan Leandro, California, United States

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What we expect

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced Sales Manager- Service/Repair/Modernization in Oakland, CA. 

Responsible for driving the revenue, profit margin, and overall sales growth by leading the branch’s sales force across all three lines of business and leads by creating a culture based on being the easiest to do business with. Ensures sales representatives exceed sales goals and objectives.

ESSENTIAL JOB FUNCTIONS:

  • Safety First - Supports a culture of safety throughout the organization and stresses the importance of safety to all employees. Active participant in the branch safety committee.
  • Builds strong customer relationships with branch key customers. Maintains a strong working knowledge of the overall market area movement including market penetration, volume for different lines of business, competitors’ positions and strategies.
  • Manages and develops branch’s sales representatives; to include setting sales goals, reviewing sales performance and on-going training and development. Administers quarterly performance management process. Supports sales representatives to ensure their questions and issues are addressed and resolved in a timely manner.
  • Leads business growth and fosters relationships with key customers, consultants and architects. Creates synergies within all lines of business, including leadership of the NIM process with the goal of producing 100% on-time conversion. Collaborates with the Operations Teams for strategic leads and labor estimating.
  • Supports a culture of customer satisfaction that promotes customer retention. Works with other departments to ensure proactive customer assistance.
  • Implements and oversees strategic sales initiatives in keeping with corporate and regional strategic initiatives.
  • Develops a consistent and superior brand identity used by all sales employees when making sales presentations and proposals and preparing bids. Identifies areas of sales-skill opportunities and initiates applicable training/coaching as required.
  • Ensures all bids are approved based on established approvals levels. Includes ensuring that bids requiring higher level approvals are submitted on million dollar approval forms in a timely manner; and bids requiring additional approval have forms submitted along with the appropriate approval package.
  • Ensures branch sales efforts are run consistently and cohesively. Includes monitoring sales activity using CRM and approving sales incentives.
  • Reviews and sets sales goals in line with budgetary and corporate guidelines. Includes approving individual sales goals in line with the budgetary plan along with quarterly reviews of performance to targets. Includes initiating performance management and progressive discipline when goals are not met. Prepares forecasts for booking activity, projecting how much work will be brought in monthly and/or quarterly. Includes reviewing sales reports for analysis and action-planning.
  • Strategically reviews P&L and other financial reports to monitor sales performance within the branch to ensure monthly goals are met or exceeded and cancellations are controlled. Works with the Branch Manager and other relevant leaders to review and develop sales budgets.
  • Reviews, participates and creates bidding strategies to ensure profitability. Conducts/participates in ITS/factory tours as deemed necessary to demonstrate technical competence and secure customer interest.

Who we are looking for

EDUCATION & EXPERIENCE:

  • Bachelor's Degree required; Prior personnel management experience preferred
  • 7+ Years of directly related sales experience in the elevator industry; Experience selling service/repair, construction, & modernization strongly preferred
  • Proven success in B2B field sales with experience selling services in a highly competitive market
  • Ability to review and guide direct reports through contract proposals and business correspondence
  • Ability to define problems, collect data, establish facts and draw valid conclusions to improve profitability
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables.

Salary range is $122,000 to $158,000. The role offers a car allowance, fuel card, and a lucrative incentive program with a bi-annual payout. Benefits overview: health insurance, parental leave, wellness program, 401K, vacation pay, holiday pay, tuition assistance, free life insurance and disability insurance, among others.

Additional information

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator or call 1-844-427-5461.

Contact

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.

Elevatorjobs.AMS@tkelevator.com

Job details

Posting date:2024/06/07
Experience level:Management
Type of contract:Permanent, Full-time
Work mode:Hybrid
Job field:Sales, Marketing and Communication
Industry:Engineering & urban mobility
Job number:US_901745_ET_TKELECP10948

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

Who we are

With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.

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Diversity, Equity & Inclusion

At TK Elevator, we understand, respect and appreciate that everyone is different. We value everyone as an individual. We believe that when our employees bring their authentic selves to work, and we recognize them as such, we strive to nurture a culture characterized by equal opportunities, mutual trust and respect. At TK Elevator, we aim to embrace diversity and welcome everyone -no matter the ethnicity, nationality, gender or gender expression, age, social background, religion or world belief, sexual orientation, disability, marital status or any other legally protected characteristic or status.

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