Service Sales Engineer
CareerJob searchService Sales Engineer

Service Sales Engineer

TK Elevator UAE LLCDubai, United Arab Emirates

What we expect

  1. Education/Experience:
  • Bachelor Degree in Engineering (Electrical or Mechanical) or Business School (Marketing, Sales)
  • 3 to 5 years’ experience in Sales/ Service sales

 

  1. Knowledge/skills:
  • Excellent interpersonal skills and ability to develop effective client business relationships
  • Proven track records with excellent communication and presentation skills
  • Excellent market analytical, organizational and negotiation skills
  • Candidate to be proactive, result oriented and able to work under pressure
  • Dynamic / Pro-Active
  • Team Player
  • Creative (who can think out of the box)

 

  1. Computer skills:
  • Expert knowledge in MS Office (Word, Excel, PowerPoint)

 

Who we are looking for

  1. JOB RESPONSIBILITIES
  • Adhere to all safety and compliance rules of the company
  • Identify the key markets and customers and evaluates the potential for Service sales
  • Propose tactics to generate and develop Service sales
  • Develop strong relationship with clients
  • Customer feedback in periodic intervals as per the schedule
  • Get new multi-brand contracts, recapture previous contracts and secure existing ones
  • Review and document soon-to -be expired contracts for renewal process
  • Prepare quotations according to customer’s enquiries for maintenance, parts, and repairs
  • Keep track and obtain approvals on all the proposals made for AMC, parts, and repairs
  • Update View regularly
  • Work with a team of service engineers and technicians to manage service sales fulfilment
  • Manage assigned sales portfolio and successfully meets or exceed the target budget
  • Monitor financial status of the assigned portfolio. (e.g. Outstanding payment and actual GM% )
  • Multi-brand and repair approval to meet provided budget
  • Periodic follow-up and its correspondence to be regularly updated in view
  • Addressing NPS in 24 hrs time

Job details

Posting date:2025/08/01
Experience level:Experienced professionals
Contract limitation:Permanent, Full Time
Work Modality:On Site
Job family:Sales, Marketing and Communication
Industry:Engineering & urban mobility
Job number:JPT_ALL01383

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Pension

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

Who we are

With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9.3 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.

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Diversity, Equity & Inclusion

At TK Elevator, we understand, respect and appreciate that everyone is different. We value everyone as an individual. We believe that when our employees bring their authentic selves to work, and we recognize them as such, we strive to nurture a culture characterized by equal opportunities, mutual trust and respect. At TK Elevator, we aim to embrace diversity and welcome everyone -no matter the ethnicity, nationality, gender or gender expression, age, social background, religion or world belief, sexual orientation, disability, marital status or any other legally protected characteristic or status.

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