Sr. Field Engineer - Digital
TK Elevator Corporation — Atlanta, Georgia, United States
What we expect
The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced Sr. Field Engineer - Digital in Atlanta, GA.
This role will provide technical support to the field and digital transformation organizations for the latest in connected services (MAX) and related IoT based tools.
ESSENTIAL JOB FUNCTIONS:
- Provides technical guidance on root causes of shutdowns and anomalies in elevator systems as reported through our MAX IoT connected elevator platform
- Document requirements for alerts and notifications that help field operations perform service efficiently
- Define requirements four the MAX Premium offering that seeks to use remote monitoring data to recommend maintenance and repairs that prevent shutdowns
- Provide recommendations for service efficiency gains that maximize uptime for customers.
- Define user requirements for Digital Operations Center and related mechanic or technician facing tools.
- Perform user acceptance testing and provide feedback to the Data, Quality, Engineering & Field Operations teams.
- Train Field Mechanics, Area Adjustors and Support Engineers at all levels as needed.
- Learn and develop subject matter expertise in digital tools & related remote elevator monitoring applications.
- Perform special projects and other duties as assigned.
- Maintain a valid passport
This is a safety sensitive position.
Who we are looking for
EDUCATION & EXPERIENCE:
- Bachelor’s degree or higher in a technical field of study preferred or 8 years relevant elevator work experience.
- QEI Certification a plus.
- NEIEP or NEII Certification a plus.
- Quality System Training Desired.
- Eight years or more equivalent technical elevator work experience required.
- Must be able to possess a valid passport.
- Must possess the ability to work with test equipment and hand tools as required.
- Must possess customer service and problem-solving skills.
- Must possess decision making and analytical skills.
- Must possess effective written and verbal communication skills.
- Must be able to closely follow, troubleshoot and create instructions and procedures/SOP to perform the functions of the job.
- Must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook).
Additional information
TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator or call 1-844-427-5461.
Contact
To apply to a position, please click on the Apply Now button.
For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.
Elevatorjobs.AMS@tkelevator.com
Job details
| Posting date: | 2025/04/29 |
|---|---|
| Experience level: | Experienced professionals |
| Type of contract: | Permanent, Full Time |
| Work mode: | On Site |
| Job field: | Customer Services |
| Industry: | Engineering & urban mobility |
| Job number: | US_901745_ET_TKELECP12143 |
Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.
