Service Sales Account Administrator - Glasgow
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Service Sales Account Administrator - Glasgow

TK Elevator UK LtdGlasgow, Scotland, United Kingdom

Who we are

We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, we foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.

What we expect

We’re expanding following the award of several new large contracts, and we’re looking for a proactive Service Sales Account Administrator to join our team.

This role will support the increased administrative requirements across our growing portfolio and involve managing and updating our customer portal system daily to ensure our clients receive consistent, accurate and timely updates.

This position is based in our Glasgow office.

As a Service Sales Account Administrator, your day to day will include:

  • Update and manage the customer CAFM system daily
  • Provide administrative support to UK Service Sales Manager
  • Ensure all job updates, quotes, worksheets, and documentation are accurately recorded
  • Support the wider operations and commercial teams with administrative tasks
  • Liaise with internal teams to ensure timely completion of contract requirements
  • Maintain high standards of data accuracy and compliance
  • Act as a point of contact for key clients, handling queries and ensuring timely responses
  • Coordinate with internal departments for client updates (e.g., operations, finance, customer service)
  • Assist collating reports on account performance, sales data, and client activity.
  • Resolve customer issues and escalate complex concerns where necessary

Who we are looking for

  • Strong administrative experience (preferably within a technical, engineering, or service‑led environment)
  • Excellent attention to detail and organisational skills
  • Confident using digital platforms and managing large volumes of information
  • Ability to work independently and manage competing priorities
  • A team player with great communication skills

What we offer

  • Competitive salary paid on a monthly basis
  • 34 days holiday, inclusive of bank holidays
  • Attractive company pension scheme
  • Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more.
  • Life Assurance Scheme - 4x annual salary
  • Free access to premium health and wellbeing apps
  • Subsidised gym membership
  • Industry-leading enhanced maternity and paternity provision
  • Multiple salary sacrifice benefits including Electric Cars and Cycle2Work
  • Long Service award scheme, with holiday benefits
  • Employee Assistance Programme
  • Refer a friend scheme

 

Additional information

As an equal-opportunity employer, TK Elevator values diversity. TK Elevator welcomes applications from all individuals and candidates will be equally assessed and selected based on objective criteria.

Job details

Posting date:2026/06/18
Experience level:Career starters (0-2 years)
Contract limitation:Permanent, Full Time
Work Modality:On Site
Job family:Sales, Marketing and Communication
Industry:Engineering & urban mobility
Job number:UK_IRL_TKE00128

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Unsolicited Submissions from Recruitment Agencies and Third Parties

TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Pension

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

Quiénes somos

TK Elevator (TKE) es un líder global en transporte vertical y movilidad urbana. Ofrecemos soluciones de ingeniería que mantienen el mundo en movimiento, incluyendo el diseño, la instalación y el mantenimiento de ascensores, escaleras mecánicas, pasillos móviles, montacargas, pasarelas de embarque para pasajeros, salvaescaleras, plataformas elevadoras y ascensores residenciales. También realizamos modernizaciones y proporcionamos servicio multimarca, en cualquier lugar y en cualquier momento. Gracias a nuestras soluciones digitales y de inteligencia artificial, en TKE derribamos los límites de la movilidad urbana. TK Elevator se convirtió en una empresa independiente tras su separación del grupo thyssenkrupp en 2020. La compañía alcanzó unas ventas de 9.200 millones de euros en el ejercicio fiscal 2024/2025. Con alrededor de 50.000 empleados, 25.000 técnicos de servicio y más de 1.000 centros de soporte en todo el mundo, nos mueve lo que mueve a las personas. TKE – Move Beyond.

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Diversity, Equity & Inclusion

En TK Elevator entendemos, respetamos y apreciamos que cada persona es diferente. Respetamos a cada persona como individuo. Creemos que cuando nuestros empleados aportan su auténtico yo al trabajo y los reconocemos como tales, fomentamos una cultura de igualdad de oportunidades, confianza mutua y respeto. En TK Elevator aceptamos la diversidad y damos la bienvenida a todo el mundo, independientemente de su etnia, nacionalidad, género o expresión de género, edad, origen social, religión o creencias, orientación sexual, discapacidad, estado civil o cualquier otra característica o condición protegida por la ley.

Más información

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