Sr. Quality Program Manager (Atlanta/Germantown)
CareerJob searchSr. Quality Program Manager (Atlanta/Germantown)

Sr. Quality Program Manager (Atlanta/​Germantown)

TK Elevator CorporationAtlanta, Georgia, United States

What we expect

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced Sr. Quality Program Manager in Atlanta/Germantown).

responsible for implementing and maintaining a systemic quality focus using the collection and analysis of defect data.    This is to be achieved by implementing and maintaining common data collection tools and partnering with geographically distributed business functions. 

 

ESSENTIAL JOB FUNCTIONS:

  • Provide accurate data to the business on product performance.
  • Identify trends in reported data that may indicate areas for improvement.
  • Prepare and present data as requested to leadership to drive effective actions.
  • Escalate urgent reported issues as appropriate in a timely fashion.
  • Identify effective correction and containment.
  • Leading root cause investigations to address key business objectives.
  • Drive timely execution of identified corrective and preventive actions.
  • Develop strong relationships with organizational functions to ensure working understanding of the roles and responsibilities of each function.
  • Using data engage senior leadership in the operationalization and utilization of data to meet organization objectives.
  • Coach and support personnel in the use of continuous improvement tools and methodologies
  • Drive a sense of urgency for results utilizing operational project review and meaningful metrics.

Who we are looking for

EDUCATION & EXPERIENCE:

  • Bachelor’s degree in a technical or financial field
  • Minimum 5 years of elevator experience in either production, design, installation, or service
  • Proven expertise in data analysis
  • Demonstrated ability to lead root cause investigations.
  • Ability to travel (both domestic and international)
  • Experience in data analysis
  • Technical mastery of defect identification, correction, and containment of defects
  • Root cause analysis expertise
  • Demonstrated success in coaching other in system usage (Benchmark or other data collection systems)
  • Black Belt or Master Black Belt (trained or certified).
  • Minimum of 5 years of continuous improvement experience
  • Evidence of effective execution in a matrix organization
  • Energizing and effective leader – able to motivate others to excel
  • Proven strong verbal and written communication skill at all levels of the organization.
  • Demonstrated ability to deliver results against organization goals and timelines.

PREFERRED QUALIFICATIONS:

  • Black Belt certification preferred
  • Project Management Professional experience preferred
  • Minimum 5 years in a cross functional quality position or 5 years of leading              teams with a focus on process improvements
  • Data analysis experience preferred

 

What we offer

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

  • Medical, dental, and vision coverage
  • Flexible spending accounts (FSA)
  • Health savings account (HSA)
  • Supplemental medical plans
  • Company-paid short- and long-term disability insurance
  • Company-paid basic life insurance and AD&D
  • Optional life and AD&D coverage
  • Optional spouse and dependent life insurance
  • Identity theft monitoring
  • Pet insurance
  • Company-paid Employee Assistance Program (EAP)
  • Tuition reimbursement
  • 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:

  • 15 days of vacation per year
  • 11 paid holidays each calendar year (10 fixed, 1 floating)
  • Paid sick leave, per company policy
  • Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

Additional information

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator.com or call 1-844-427-5461.

Contact

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.

Elevatorjobs.AMS@tkelevator.com

Job details

Posting date:2025/11/14
Experience level:Experienced professionals
Contract limitation:Permanent, Full Time
Work Modality:On Site
Job family:Engineering and Site Operations
Industry:Engineering & urban mobility
Job number:US_901745_ET_TKELECP12668

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Unsolicited Submissions from Recruitment Agencies and Third Parties

TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

401(k) Plan

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Quiénes somos

Con clientes en más de 100 países atendidos por más de 50.000 empleados, TK Elevator alcanzó unas ventas de unos 9.300 millones de euros en el ejercicio fiscal 2022/2023. Garantizamos altos niveles de servicio al cliente en todo el mundo desde nuestra extensa red de aproximadamente 1.000 ubicaciones. En las últimas décadas, TK Elevator se ha consolidado como una de las principales empresas de ascensores del mundo y se independizó tras separarse del grupo thyssenkrupp en agosto de 2020. La línea de negocio más importante de la empresa es la de servicios, que presta con orgullo alrededor de 25.000 técnicos de servicio. La cartera de productos abarca desde ascensores estandarizados para edificios residenciales de baja altura hasta soluciones altamente personalizadas para rascacielos. Además, abarca escaleras mecánicas, pasillos rodantes, pasarelas de embarque de pasajeros y salvaescaleras y plataformas. Las soluciones integradas basadas en la nube, como la plataforma MAX, ofrecen servicios mejorados. Con estas ofertas digitales, ya no hay límites para la movilidad urbana. TKE - move beyond.

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Diversity, Equity & Inclusion

En TK Elevator entendemos, respetamos y apreciamos que cada persona es diferente. Respetamos a cada persona como individuo. Creemos que cuando nuestros empleados aportan su auténtico yo al trabajo y los reconocemos como tales, fomentamos una cultura de igualdad de oportunidades, confianza mutua y respeto. En TK Elevator aceptamos la diversidad y damos la bienvenida a todo el mundo, independientemente de su etnia, nacionalidad, género o expresión de género, edad, origen social, religión o creencias, orientación sexual, discapacidad, estado civil o cualquier otra característica o condición protegida por la ley.

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