Account Manager- Service/Repair (Seattle)
CareerJob search Account Manager- Service/Repair (Seattle)

Account Manager- Service/​Repair (Seattle)

TK Elevator CorporationKirkland, Washington, United States

What we expect

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced Account Manager- Service/Repair in Seattle, WA

Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue goals.

ESSENTIAL JOB FUNCTIONS:

  • Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
  • Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants. Includes building relationships in BOMA and other associated groups.
  • Develops capital plans for customers to address their short- and long-term building needs.
  • Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information. Includes developing knowledge of local elevator code requirements.
  • Prepares repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtains price estimates from suppliers and manually calculates. Includes reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals.
  • Prepares service contract bids. Includes reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals.
  • Receives and responds to written and oral questions related to quoted repairs and service contracts. Includes performing follow-up with customers on all service and repair proposals.

The role offers a car allowance, fuel card, and monthly commission program. Benefits overview: health insurance, parental leave, wellness program, 401K, vacation pay, holiday pay, tuition assistance, free life insurance and disability insurance, among others.

Who we are looking for

EDUCATION & EXPERIENCE:

  • Bachelor's degree and 1-2 years of sales experience or training required; for candidates with 3 plus years of elevator sales experience bachelor's degree is preferred
  • Ability to read and interpret architectural and/or blueprint/drawings preferred
  • Experience selling Service/Repair, Construction, and Modernization in elevator strongly preferred

What we offer

Salary range is $65,000 to $90,000. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years of experience within the industry, education, office location, etc.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered medical, dental, vision, flexible spending accounts, supplemental medical plans, basic life insurance, AD&D, short term and long term disability, optional life and AD&D, optional spouse and dependent life insurance, dependent life insurance, flexible spend account, health savings account, identity theft monitoring, pet insurance, Employee Assistance Program, Wellness program, and tuition reimbursement. Employees also will be able to enroll in our company’s 401k plan. Relocation assistance offered for candidates relocating more than 50 miles for this position.

Employees will receive 15 days of vacation leave per year.  Employees will enjoy 11 paid holidays throughout the calendar year. Up to six weeks of paid parental leave will be available for use after successful completion of 90-days of full-time employment. Eligibility requirements for these benefits will be controlled by applicable plan documents.

 This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

Additional information

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator or call 1-844-427-5461.

Contact

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.

Elevatorjobs.AMS@tkelevator.com

Job details

Posting date:2025/03/21
Experience level:Experienced professionals
Type of contract:Permanent, Full Time
Work mode:On Site
Job field:Customer Services
Industry:Engineering & urban mobility
Job number:US_901745_ET_TKELECP12058

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

401(k) Plan

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Qui nous sommes

Avec des clients dans plus de 100 pays servis par plus de 50 000 employés, TK Elevator a réalisé un chiffre d'affaires d'environ 9 milliards d'euros au cours de l'exercice 2022/2023. Nous assurons des niveaux élevés de service à la clientèle à l'échelle mondiale depuis notre vaste réseau d'environ 1 000 sites. Au cours des dernières décennies, TK Elevator s'est imposé comme l'une des principales entreprises d'ascenseurs au monde et est devenu indépendant après sa séparation du groupe thyssenkrupp en août 2020. Le secteur d'activité le plus important de l'entreprise est l'activité de service, fièrement assurée par environ 25 000 techniciens de service. Le portefeuille de produits va des ascenseurs standardisés pour les immeubles résidentiels de faible hauteur aux solutions hautement personnalisées pour les gratte-ciel. En outre, il couvre les escaliers mécaniques, les trottoirs roulants, les passerelles d'embarquement des passagers et les ascenseurs d'escalier et de plate-forme. Les solutions intégrées basées sur le cloud, telles que la plateforme MAX, offrent des services améliorés. Avec ces offres numériques, il n'y a plus de limites à la mobilité urbaine. TKE - aller au-delà.

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Diversity, Equity & Inclusion

Chez TK Elevator, nous comprenons, respectons et apprécions le fait que chaque personne est différente. Nous respectons chacun en tant qu'individu. Nous sommes convaincus que si nos employés apportent leur moi authentique au travail et que nous les reconnaissons comme tels, nous favoriserons une culture d'égalité des chances, de confiance mutuelle et de respect. Chez TK Elevator, nous voulons faire nôtre la diversité et nous accueillons tout le monde, indépendamment de l'ethnie, de la nationalité, du sexe ou de l'expression sexuelle, de l'âge, de l'origine sociale, de la religion ou des convictions, de l'orientation sexuelle, du handicap, de la situation familiale ou de toute autre caractéristique ou statut protégé par la loi.

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