NI/MOD Sales Process Owner (d/f/m)
CareerJob searchNI/MOD Sales Process Owner (d/f/m)

NI/​MOD Sales Process Owner (d/​f/​m)

TK Elevator Europe Africa GmbHDüsseldorf, North Rhine-Westphalia, Germany

Who we are

The Business Unit Europe Africa is one of the largest of TK Elevator’s six Business Units. Its Regional Business Support Center is in Dusseldorf, Germany, from where it coordinates activities in 20+ countries, as well a distributor network in Africa. This unit handles the sale, installation, servicing and modernization of elevators, escalators and moving walks. In select markets, the portfolio also includes home lifts and the service of automatic doors. In the fiscal year 2022/2023 the Business Unit had about 14,000 employees and generated sales of around 2.4 billion euros. We have a position that could challenge you, pique your interest, and put your skills to the test. 

What we expect

We are seeking a highly motivated individual with the following qualifications and characteristics:

  • Project Management and Analytical Skills: A robust background in project management, complemented by strong analytical thinking capabilities.
  • Industry Expertise: In-depth understanding of New Installation (NI) and Modernisation (MOD) sales processes, with a focus on the relevant scope.
  • Process Mapping and Improvement: Proficient in process mapping with a commitment to fostering continuous improvement.
  • Effective Communication: A strong communicator who can effectively engage and manage diverse stakeholders in an international environment.
  • Resilience and Drive: A resilient personality possessing a strong mindset for outperformance and achieving excellence.
  • IT and Process Knowledge: Dedicated knowledge of processes and IT systems, particularly within the TKE framework, is advantageous.

Who we are looking for

  • Understanding Business Needs: Analyze and comprehend business requirements and constraints to define target processes and system specifications.
  • Collaboration with IT Teams: Partner with IT teams to support the development of technical solutions, addressing business inquiries and concerns effectively.
  • End-to-End Process Implementation:
    • Development Phase: Outline critical project phases, identify dependencies, assess technical solutions, and serve as the liaison between IT and the business.
    • Rollout Strategy: Create and execute a comprehensive rollout plan leading up to the Go-Live phase, including testing, pilot programs, and country-specific waves, while aligning resources and timelines with countries and implementation teams.
  • Change Management: Prioritize and approve change requests while consistently seeking opportunities for improvement.
  • Monitoring and Reporting: Oversee the overall status of workstreams, report progress to the P&S Lead, and support governance processes within the P&S framework.

What we offer

At TK Elevator you will find the freedom to broaden your horizons. You can expect...

  • A collegial team and an exciting working environment.
  • Attractive working conditions – from a modern and varied canteen and flexible working hours to employee discounts.
  • And last but not least, the opportunity to develop further in the Elevator Group.

If this is as important to you as it is to us, then we are looking forward to your application!

Additional information

At TK Elevator, we aim to embrace diversity and welcome everyone -no matter the ethnicity, nationality, gender or gender expression, age, social background, religion or world belief, sexual orientation, disability, marital status or any other legally protected characteristic or status. 

Do you have a disability and would like to work with us? Then we look forward to your application! 

As a signatory of the Charter of Diversity, TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. Although we are not completely barrier-free yet, we are working every day to improve ourselves. Let’s overcome barriers together and work on individual solutions that work for you. 

Contact

Please apply in english stating your salary expectation and notice period.

Contact
Bianca Wickinghoff

Talent Acquisition

Job details

Posting date:2025/12/02
Experience level:Experienced professionals
Contract limitation:Permanent, Full Time
Work Modality:Hybrid
Job family:Project Management
Industry:Engineering & urban mobility
Job number:DE_ET-EG01249

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Unsolicited Submissions from Recruitment Agencies and Third Parties

TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Pension

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

Qui nous sommes

Avec des clients dans plus de 100 pays servis par plus de 50 000 employés, TK Elevator a réalisé un chiffre d'affaires d'environ 9,3 milliards d'euros au cours de l'exercice 2022/2023. Nous assurons des niveaux élevés de service à la clientèle à l'échelle mondiale depuis notre vaste réseau d'environ 1 000 sites. Au cours des dernières décennies, TK Elevator s'est imposé comme l'une des principales entreprises d'ascenseurs au monde et est devenu indépendant après sa séparation du groupe thyssenkrupp en août 2020. Le secteur d'activité le plus important de l'entreprise est l'activité de service, fièrement assurée par environ 25 000 techniciens de service. Le portefeuille de produits va des ascenseurs standardisés pour les immeubles résidentiels de faible hauteur aux solutions hautement personnalisées pour les gratte-ciel. En outre, il couvre les escaliers mécaniques, les trottoirs roulants, les passerelles d'embarquement des passagers et les ascenseurs d'escalier et de plate-forme. Les solutions intégrées basées sur le cloud, telles que la plateforme MAX, offrent des services améliorés. Avec ces offres numériques, il n'y a plus de limites à la mobilité urbaine. TKE - aller au-delà.

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Diversity, Equity & Inclusion

Chez TK Elevator, nous comprenons, respectons et apprécions le fait que chaque personne est différente. Nous respectons chacun en tant qu'individu. Nous sommes convaincus que si nos employés apportent leur moi authentique au travail et que nous les reconnaissons comme tels, nous favoriserons une culture d'égalité des chances, de confiance mutuelle et de respect. Chez TK Elevator, nous voulons faire nôtre la diversité et nous accueillons tout le monde, indépendamment de l'ethnie, de la nationalité, du sexe ou de l'expression sexuelle, de l'âge, de l'origine sociale, de la religion ou des convictions, de l'orientation sexuelle, du handicap, de la situation familiale ou de toute autre caractéristique ou statut protégé par la loi.

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