AR Specialist- New Installation/Modernization
TK Elevator Corporation — Atlanta, Georgia, United States
What we expect
The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced AR Specialist- New Installation/Modernization in Atlanta, GA.
The Collector, SSC Service & Repair is responsible for performing all administrative duties associated with the collection and payment application of outstanding service and repair invoices so that the department functions efficiently and cost effectively.
ESSENTIAL JOB FUNCTIONS:
- Makes regularly scheduled collection calls on all account balances as assigned. Meets or exceeds daily required number of contacts. Anticipates customers’ needs and acts on them, helping to make TKE the easiest company to do business with
- Maintains a system of follow-up to ensure customers follow through with their promises
- Enters clear and concise system notes pertaining to all collection calls so that a history is maintained for all accounts regarding collection efforts.
- Displays a thorough knowledge of service, extras, and repair documentation, including billing, insurance certificates, contracts, lien waivers, etc.
- Reads and understand contract language and uses this knowledge in negotiations with customers as contracts will dictate payment terms and conditions
- Displays critical thinking skills
- Prioritizes multiple and changing responsibilities while being organized and detail oriented, with a commitment to customer service
- Monitors accounts for potential write-off; prepares required Credit and Bad Debt write off requests and routes for appropriate signatures
- Facilitates monthly conference calls with all levels of management and field personnel
- Recommends appropriate collections strategy to field personnel to obtain approval for next escalation step of the collection’s lifecycle. (Credit Hold, Lien filing, Demand Letters, etc.)
- Earns the trust and respect of field personnel through collections effectiveness, knowledge, judgment and demonstrated partnership with the field team
- Performs account reconciliation to determine billing/payment errors and facilitates correction
- Research unapplied cash and on-account credits for validity and determine proper application or process necessary refund
- Achieves full coverage of their assigned portfolio of accounts specific to job assignment monthly
- Works with internal customers and SSC personnel to figure out the root cause of and accounts delinquency and helps implement a solution
- Performs other duties as assigned
Who we are looking for
EDUCATION & EXPERIENCE:
- High School Diploma or GED required; Bachelor's degree in Accounting, Finance, Business Admin, or related field strongly preferred.
- Solid basic math ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals; Able to compute percent
- Strong interpersonal and communication skills as well as the ability to maintain professionalism under pressure
- Related experience and/or training in business-to-business collections, cash application, and/or billing
- At least 6 months experience in understanding contract terms and conditions
- Intermediate experience with Microsoft Office to include: Vlookup function, creating formulas, & building spreadsheets
Additional information
TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator.com or call 1-844-427-5461.
Contact
To apply to a position, please click on the Apply Now button.
For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.
Elevatorjobs.AMS@tkelevator.com
Job details
| Posting date: | 2025/12/15 |
|---|---|
| Experience level: | Experienced professionals |
| Contract limitation: | Permanent, Full Time |
| Work Modality: | On Site |
| Job family: | Finance and Controlling |
| Industry: | Engineering & urban mobility |
| Job number: | US_901745_ET_TKELECP12738 |
Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.
Unsolicited Submissions from Recruitment Agencies and Third Parties
TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator.
