Account Manager- Service/Repair (Austin)
CareerJob searchAccount Manager- Service/Repair (Austin)

Account Manager- Service/​Repair (Austin)

TK Elevator CorporationAustin, Texas, United States

What we expect

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced Account Manager- Service/Repair in Austin, TX.

Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue goals.

ESSENTIAL JOB FUNCTIONS:

  • Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
  • Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants. Includes building relationships in BOMA and other associated groups.
  • Develops capital plans for customers to address their short- and long-term building needs.
  • Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information. Includes developing knowledge of local elevator code requirements.
  • Prepares repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtains price estimates from suppliers and manually calculates. Includes reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals.
  • Prepares service contract bids. Includes reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals.
  • Receives and responds to written and oral questions related to quoted repairs and service contracts. Includes performing follow-up with customers on all service and repair proposals.

Who we are looking for

EDUCATION & EXPERIENCE:

  • Bachelor's degree and 1-2 years of sales experience or training required; for candidates with 3 plus years of elevator sales experience bachelor's degree is preferred
  • Ability to read and interpret architectural and/or blueprint/drawings preferred
  • Experience selling Service/Repair, Construction, and Modernization in elevator strongly preferred

Additional information

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator or call 1-844-427-5461.

Contact

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.

Elevatorjobs.AMS@tkelevator.com

Job details

Posting date:2025/04/09
Experience level:Experienced professionals
Type of contract:Permanent, Full Time
Work mode:On Site
Job field:Customer Services
Industry:Engineering & urban mobility
Job number:US_901745_ET_TKELECP12109

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

401(k) Plan

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Kik vagyunk

A TK Elevator az elmúlt évtizedek során a világ egyik vezető felvonóipari vállalatává vált, és a thyssenkrupp csoportból való kiválás után 2020 augusztusától önálló cégként folytatja tovább a munkáját. Vállalatunk legfontosabb üzletága a szervizüzletág, amelyet büszkén lát el mintegy 25 000 szerviztechnikus. A termékportfólió az alacsony lakóépületekhez készült szabványos felvonóktól a felhőkarcolókhoz készült, rendkívül egyedi megoldásokig terjed. Emellett mozgólépcsők, mozgójárdák, utasfelvonóhidak, valamint lépcső- és peronliftek is szerepelnek a kínálatunkban. Az integrált felhőalapú megoldások, mint például a MAX platform, továbbfejlesztett szolgáltatásokat nyújtanak. Digitális ajánlatainkkal célunk, hogy a városi mobilitásnak többé ne legyenek határai. Több mint 100 országban lévő ügyfelekkel, több mint 50 000 alkalmazottal, a TK Elevator a 2022/2023-as pénzügyi évben mintegy 9 milliárd eurós árbevételt ért el. Kiterjedt, mintegy 1000 telephelyből álló hálózatunkkal világszerte magas szintű ügyfélkiszolgálást biztosítunk. TKE – Lépj tovább.

Bővebben

Diversity, Equity & Inclusion

A TK Elevator-nél tudjuk, tiszteljük és értékeljük, hogy mindannyian mások vagyunk. Mindenkit önálló egyéniségként fogadunk el. Hiszünk abban, hogy ha munkatársaink önmaguk lehetnek és őszintén elfogadják egymást, akkor egy olyan munkahelyi kultúrát teremtünk, amelyet az esélyegyenlőség, a kölcsönös bizalom és a tisztelet jellemez. Célunk, hogy a sokszínűség jegyében alakítsuk közösségünket. Szívesen látunk csapatunk tagjaként mindenkit etnikai hovatartozástól, nemzetiségtől, nemtől vagy nemi kifejezéstől, kortól, társadalmi háttértől, vallástól vagy világnézettől, szexuális irányultságtól, fogyatékosságtól, családi állapottól vagy bármely más, jogilag védett tulajdonságtól vagy státusztól függetlenül.

Bővebben

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