• Responsible for the safe operation of the system
• Definition of System Operations concept, operations procedures and documentation in system operation manuals in alignment with shared service / outsourcing provider
• Responsible for KPI compliance with the systems and intervenes early in the event of non-compliance ( compliance report )
• Responsible of the system maintenance concepts for updating the system components
• Responsible for the safe execution of maintenance work and transition to regulated operation
• Responsible for system security ( compliance, SOS report, pen tests )
• Analysis, classification and correction of system malfunctions
• Responsibility for monitoring and operating processes to ensure systemic availability ( monitoring concept, EWA Analysis, SOS Report analysis, … )
• Control and Coordination of internal and external Service Providers in connection with support, operation and implementation activities included specification, planning, testing and quality management, training and key user support
• Driving escalation process for incident tickets and business urgent requirement with strong communication in direction to the service owner
• Coordination and participation in the introduction of new solutions in the SAP environment
• Management of work packages for the development of the future IT landscape
• Leading technical projects in the implementation of transformation projects
• Analysis and Design of requirements with regards to SAP Basis and SAP Solution Manager
• Support the application requirements from OU business and take collaboration with Service Provider for implementation.
• Processing of user requirements and creation/evaluation of solution concepts
• Support the requirements from audits regarding technical related activities
• Analysis of current innovations in SAP Basis and Solution Manager with respect to applicability and feasibility
• Creation of application roadmaps for specific functional area (Basis and Solution Manager) in coordination with Solution Architect, Global AMS and other stakeholders
• Strong cooperation with the specialist departments in business and the international IT departments
• Support QA Manager in and code reviews for performance analysis
• Support Solution Architect and AMs in defining ERP Strategy for specific functional area based on experience in projects
• Participation during rollouts ( Post Go Live preparation and support )

Academic background

• Degree in computer science or equal business experiences.

Experience

• At least 4 years work experience in SAP Basis and System Operations
• High performing individual with sound understanding of SAP Basis with regards to architecture and operations
• In depth knowledge of SAP Basis / NetWeaver esp. system operations and administration, transport management, ABAP development etc.
• Experience in definition of technical system architecture and sizing
• .
• S/4 Hana experience. Either administrating or working in migration projects.
• Sound understanding of IT basics such as networks (LAN/WAN), client – server architecture etc.
• Familiarity with the principles of project management in the IT field and preferably first experience as project or sub-project manager
• Experience and sensitivity for international work environments

Proven ability as a member of a team communicating technical and production-related concepts to a broad range of technical and non-technical staff

• You are experienced in managing stakeholders in a multi-cultural global environment, previously worked in matrix function is beneficial

Personal skills

• Strong presentation skills and confidence in dealing with executives
• A proactive, flexible and independent working style, requiring limited guidance and with the ability to perform tasks to a high degree of accuracy You have a dynamic personality and you are confident in ambiguous situations
• You are a team player with a collaborative and pragmatic style, strong analytical and strategic skills

Languages

Fluency in English (written and spoken; upper-intermediate)

• Secure job and salary – permanent contract in a technically exciting, stable, and sustainable industry and an attractive compensation package
• Social benefits and an attractive work calendar.
• Teamwork & safety – an open, transparent, and value-oriented culture
• Individualized training plan from your very first day.
• TK Elevator is a company with an open, transparent culture that focuses on the people who make it up. At TKE you will receive frequent feedback, continuous training and space to contribute your ideas.

At TKE we are committed to a corporate culture that values and is committed to diversity. We understand that different cultures, professional profiles, nationalities or gender enrich us and allow us to work together and achieve excellence. We are adhered to the world compact and the United Nations Declaration of Human Rights.

TK Elevator is a forward-thinking company where people can find the freedom to broaden their horizons and become part of a company that is diverse, exciting, innovative and, on top of all, stable. We have created a work environment that fosters respect, tolerance and diversity, where people can grow professionally and work in teams passionate about transforming the industry.

We are a company committed to people, society and the planet. Aligning our business success with attention to the needs of our social environment and the planet makes our brand even stronger and more sustainable. Our commitment goes from respecting our regulations and codes of conduct to our social policies in favour of integration, diversity and conciliation.