Manager- Automation Services

Manager- Automation Services

TK Elevator CorporationAtlanta, Georgia, United States

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What we expect

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced Manager- BI Data in Atlanta, GA

Responsible for collaborating in the visioning, implementing, evolving and supporting Business Process Automation across TKE north America. The employee will use an entrepreneurial spirit combined with process knowledge, technology awareness and leadership skills to help manage and grow the Center of Excellence (CoE) around the chosen iBPMS and RPA technologies. Working in conjunction with IT professional staff, the employee will lead a team of process automation specialists to execute the digitization and automation of back office processes for the SSC. This is a highly visible position requiring the development of solid working relationships with company leadership, technical staff, consultants, and vendors.

ESSENTIAL JOB FUNCTIONS:

  • Manage and own the NA Business Process Automation opportunity pipeline / demand and its curation
  • Partner and collaborate with internal business customers & quality team to identify and evaluate automation opportunities
  • Lead and facilitate “design thinking” sessions with business partners leading to automation opportunities
  • Demonstrate center of excellence capabilities to business partners
  • Proactively evaluate emerging automation platforms and technologies
  • Create High Level automation designs used by delivery teams for development
  • Have a solid understanding of technical architectures, data modeling, data & software integration techniques and technical change management
  • Experience with Lean Six Sigma quality techniques
  • Manage and maintain CoE automation design standards
  • Manage automation design resources and partners
  • Ensure that designed solutions meet standards, business requirements, and performance goals
  • Measure and report opportunity pipeline KPIs and progress against agreed to targets
  • Contribute in identifying the best technologies and platforms to implement based on CoE goals and strategy
  • Communicate the Center of Excellence technology strategy to business partners and customers
  • Manage and supervise a team that provides support in the automation of processes

Who we are looking for

EDUCATION & EXPERIENCE:

  • Bachelor’s degree, preferably in Computer Science, Computer Engineering, MIS, or equivalent hands on experience
  • 8+ years of hands-on working experience in Business Process Automation
  • Deep working knowledge of Appian, Servicenow and UiPath automation platforms
  • Desire to work with diverse groups to identify opportunities for automation and new technologies
  • Strong design thinking skills, ability to think outside the box to create value for customers
  • Fluent English
  • Exceptional communication skills with the ability to articulate solutions to customers
  • Ability to work within a fast paced, demanding environment
  • Self-starter with an entrepreneurial mindset
  • Manufacturing accounting/ finance process experience
  • Good hands on experience in leading Business Process Autmation, RPA and workflow management (WFM) applications
  • Driving user adoption of workflow management and robotic automation

Additional information

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator or call 1-844-427-5461.

Contact

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.

Elevatorjobs.AMS@tkelevator.com

Job details

Posting date:2025/01/17
Experience level:Experienced professionals
Type of contract:Permanent, Full time
Work mode:Hybrid
Job field:Information Technology
Industry:Engineering & urban mobility
Job number:US_901745_ET_TKELECP11888

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

401(k) Plan

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Wer wir sind

Mit Kunden in über 100 Ländern, die von mehr als 50.000 Mitarbeitenden betreut werden, erzielte TK Elevator im Geschäftsjahr 2022/2023 einen Umsatz von ca. 9 Mrd. €. Wir gewährleisten rund um den Globus ein hohes Maß an Kundenservice durch unser umfangreiches Netzwerk mit weltweit rund 1.000 Standorten. TK Elevator hat sich in den letzten Jahrzehnten als eines der führenden Aufzugsunternehmen der Welt etabliert und ist nach Abspaltung vom thyssenkrupp Konzern im August 2020 eigenständig. Den wichtigsten Geschäftsbereich des Unternehmens bildet das durch rund 25.000 Techniker repräsentierte Servicegeschäft. Das Produktportfolio reicht von standardisierten Aufzügen für kleinere Wohngebäude bis hin zu individuell angepassten Lösungen für Wolkenkratzer. Darüber hinaus bieten wir Fahrtreppen, Fahrsteige, Fluggastbrücken sowie Treppen- und Plattformlifte an. Integrierte Cloud-basierte Lösungen, wie beispielsweise unsere MAX Plattform, erweitern unser Dienstleistungsportfolio. Mit diesen digitalen Angeboten sind der urbanen Mobilität keine Grenzen mehr gesetzt. TKE – move beyond.

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Diversity, Equity & Inclusion

Bei TK Elevator verstehen, respektieren und schätzen wir, dass jeder Mensch anders ist. Wir achten jeden als Individuum. Wir sind davon überzeugt, dass wir eine Kultur der Chancengleichheit, des gegenseitigen Vertrauens und des Respekts fördern, wenn unsere Mitarbeiter ihr authentisches Selbst zur Arbeit mitbringen und wir sie als solche anerkennen. Bei TK Elevator wollen wir uns die Vielfalt zu eigen machen und heißen jeden willkommen - unabhängig von ethnischer Zugehörigkeit, Nationalität, Geschlecht oder Geschlechtsausdruck, Alter, sozialer Herkunft, Religion oder Weltanschauung, sexueller Orientierung, Behinderung, Familienstand oder anderen gesetzlich geschützten Eigenschaften oder Status.

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