Senior Technical Product Owner - Digital Applications (d/f/m)
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Senior Technical Product Owner - Digital Applications (d/​f/​m)

TK Elevator GmbHDüsseldorf, North Rhine-Westphalia, Germany

Who we are

TK Elevator (TKE) is a global leader in vertical transportation and urban mobility. We provide engineering that keeps the world moving, from design to installation and maintenance on any brand of elevators, escalators, walkways, lifts, passenger boarding bridges, stairlifts, platform lifts and home elevators – any place and any time. With our digital solutions like AGILE and the IoT platform, MAX, there are no longer any limits to urban mobility. TK Elevator became independent following its separation from the thyssenkrupp group in 2020. The company achieved sales of €9.3 billion in fiscal year 2023/2024. With around 50,000 employees, 25,000 service technicians and over 1,000 support centers globally, we are moved by what moves people. TKE – Move Beyond.

What we expect

As a Technical Product Owner (d/f/m) for the Digital Service Cockpit (DSC), you'll bring a hands-on, pragmatic get-things-done attitude to taking ownership of critical development work streams that bridge the physical and digital worlds. The DSC provides service colleagues and technicians with access to vast amounts of IoT data, enabling them to remotely analyze the health of our elevator systems, identify critical issues before they become problems, and even initiate remote solutions—transforming reactive maintenance into proactive service excellence. You'll roll up your sleeves to lead end-to-end feature development—from refinement and planning through development, testing, and delivery—coordinating cloud services, IoT data platforms, and user-facing applications. Working cross-functionally, you'll break down complex features into actionable work packages, manage dependencies across global teams, and ensure timely, high-quality delivery of solutions that make our customers and service teams successful.

 

Your tasks:

  • Technical Product Ownership & Feature Leadership: Take full ownership of major technical features within the Digital Emergency System, from concept to delivery. Define and refine feature scope, ensuring alignment between business requirements, technical feasibility, and safety standards. Act as the single point of accountability for your work stream's success.
  • Feature Planning & Decomposition: Translate high-level product vision into detailed work packages, user stories, and technical deliverables. Break down complex, multi-layered features spanning embedded systems, cloud services, and front-end applications into manageable, executable tasks. Identify dependencies, risks, and integration points across distributed teams and technology stacks.
  • Cross-Functional Development Coordination: Serve as the central coordination point for development activities, working closely with embedded systems engineers, cloud architects, front-end developers, QA teams, and external suppliers (including partners in China and other regions). Facilitate alignment, remove blockers, and drive progress across all stakeholders.
  • End-to-End Testing & Quality Assurance: Coordinate and actively participate in comprehensive testing activities spanning embedded hardware, cloud services, and user interfaces. Ensure features meet functional requirements, design specifications, performance expectations, and safety standards before release.
  • Technical Problem-Solving & Support: Support development teams by proactively identifying potential issues, providing constructive feedback, and helping resolve technical challenges. Bridge communication between field business experts, DevOps teams, component owners, developers, and testers.
  • Agile Development Leadership: Lead Agile ceremonies and coordinate development activities using Azure DevOps. Manage sprint planning, backlog refinement, and release coordination while maintaining flexibility to adapt to changing priorities and emerging technical constraints.
  • Supplier & Partner Management: Collaborate effectively with external suppliers and technology partners, particularly in managing embedded system components and coordinating development activities across different time zones and cultural contexts.

Who we are looking for

  • Technical Product Leadership Experience: 5+ years of experience in product ownership, feature ownership, technical project management, or similar roles leading complex digital product development. Proven track record delivering large, complex, and highly scalable systems across multiple technology domains.
  • Multi-Domain Technical Expertise: Strong understanding across the full technology stack required for Digital Emergency Systems:
    • Embedded Systems: Experience with embedded software, hardware integration, and IoT device management
    • Cloud Architecture: Hands-on knowledge of cloud platforms (particularly Azure), microservices, and API design
    • Front-End Applications: Understanding of web and mobile application development and user experience considerations
    • System Integration: Experience coordinating development across embedded, cloud, and application layers
  • Agile & Development Tools Mastery: Deep understanding of Agile methodologies with hands-on experience coordinating development activities using Azure DevOps. Comfortable managing complex backlogs, sprint planning, and release coordination across distributed teams.
  • Cross-Cultural Collaboration & Supplier Management: Proven experience working with international suppliers and development partners, particularly in Asia. Ability to manage technical relationships, coordinate delivery across time zones, and navigate cultural differences effectively.
  • Technical Communication Excellence: Exceptional ability to communicate effectively with diverse audiences including field business stakeholders, field experts, technical architects, developers, QA engineers, and product owners. Can translate between business needs and technical requirements seamlessly.
  • Software Development Competencies: Strong technical background with understanding of software development principles, architecture patterns, and quality practices. Coding skills are highly preferred and will be a significant advantage in coordinating technical teams and making informed decisions.
  • Safety-Critical Systems Experience: Experience with safety-critical, highly reliable systems where quality and robustness are paramount. Understanding of compliance requirements, testing rigor, and documentation standards for mission-critical applications is a plus.

 

Personal Attributes

  • Results-oriented: Takes ownership of outcomes and drives for measurable impact
  • Customer-centric: Passionate about creating solutions that genuinely improve user experiences
  • Collaborative: Thrives in cross-functional environments and builds strong partnerships
  • Adaptable: Comfortable with ambiguity and changing priorities in fast-paced environments
  • Strategic thinker: Balances long-term vision with short-term execution needs
  • Communication excellence: Clear, persuasive communicator across all organizational levels

What we offer

  • Health and Safety Highest standards and a wide range of health promotion and healthcare activities
  • Flexibility We support, for example, through flexible yet regulated working hours and remote working options
  • Compensation & pension – Fair working conditions, competitive compensation, following “Collective Agreements” and support with pension schemes
  • Collaboration & diversity Collegiality is of huge importance – we treat everyone with respect and appreciation
  • Development Individual support to help you get started in your new job as well as training and education programs to help you develop professionally and personally
  • Creative leewayWe offer an environment in which you can try out new solutions in a no-blame-culture
  • Sustainability We act with responsibility and environmental awareness
  • Work environment We have modern workplaces and IT equipment, subsidized lunchtime meals in the canteen, free parking and discounted public transport tickets

Additional information

At TK Elevator, we aim to embrace diversity and welcome everyone -no matter the ethnicity, nationality, gender or gender expression, age, social background, religion or world belief, sexual orientation, disability, marital status or any other legally protected characteristic or status.

Do you have a disability and would like to work with us? Then we look forward to your application!

As a signatory of the Charter of Diversity, TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. Although we are not completely barrier-free yet, we are working every day to improve ourselves. Let’s overcome barriers together and work on individual solutions that work for you.

Contact

Please apply online in English, including your notice period and salary expectation based on a regular 37,5 hour work week.

Bianca Wickinghoff

Talent Acquisition

Job details

Posting date:2025/10/24
Experience level:Experienced professionals
Contract limitation:Permanent, Full Time
Work Modality:Hybrid
Job family:Information Technology
Industry:Engineering & urban mobility
Job number:DE_ET-EG01233

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Unsolicited Submissions from Recruitment Agencies and Third Parties

TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Pension

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

Wer wir sind

Mit Kunden in über 100 Ländern, die von mehr als 50.000 Mitarbeitenden betreut werden, erzielte TK Elevator im Geschäftsjahr 2022/2023 einen Umsatz von ca. 9,3 Mrd. €. Wir gewährleisten rund um den Globus ein hohes Maß an Kundenservice durch unser umfangreiches Netzwerk mit weltweit rund 1.000 Standorten. TK Elevator hat sich in den letzten Jahrzehnten als eines der führenden Aufzugsunternehmen der Welt etabliert und ist nach Abspaltung vom thyssenkrupp Konzern im August 2020 eigenständig. Den wichtigsten Geschäftsbereich des Unternehmens bildet das durch rund 25.000 Techniker repräsentierte Servicegeschäft. Das Produktportfolio reicht von standardisierten Aufzügen für kleinere Wohngebäude bis hin zu individuell angepassten Lösungen für Wolkenkratzer. Darüber hinaus bieten wir Fahrtreppen, Fahrsteige, Fluggastbrücken sowie Treppen- und Plattformlifte an. Integrierte Cloud-basierte Lösungen, wie beispielsweise unsere MAX Plattform, erweitern unser Dienstleistungsportfolio. Mit diesen digitalen Angeboten sind der urbanen Mobilität keine Grenzen mehr gesetzt. TKE – move beyond.

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Diversity, Equity & Inclusion

Bei TK Elevator verstehen, respektieren und schätzen wir, dass jeder Mensch anders ist. Wir achten jeden als Individuum. Wir sind davon überzeugt, dass wir eine Kultur der Chancengleichheit, des gegenseitigen Vertrauens und des Respekts fördern, wenn unsere Mitarbeiter ihr authentisches Selbst zur Arbeit mitbringen und wir sie als solche anerkennen. Bei TK Elevator wollen wir uns die Vielfalt zu eigen machen und heißen jeden willkommen - unabhängig von ethnischer Zugehörigkeit, Nationalität, Geschlecht oder Geschlechtsausdruck, Alter, sozialer Herkunft, Religion oder Weltanschauung, sexueller Orientierung, Behinderung, Familienstand oder anderen gesetzlich geschützten Eigenschaften oder Status.

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