Service Supervisor-Service Operations-Gurugram,North
CareerJob searchService Supervisor-Service Operations-Gurugram,North

Service Supervisor-Service Operations-Gurugram,North

TK Elevator India Pvt LtdPune, Maharashtra, India

What we expect

  • Responsible for the management of all service operation activities for 3100+UUM
  • Adhere to all safety rules & regulations of Company. Adhere to service operation Stander operating Procedure SOP
  • Carry out minimum 2 nos. SSI (Supervisor Site Inspections) per route i.e. minimum 10 nos. per month.
  • Material arrangement as per requirement.
  • Prepare preventive maintenance planning for next month in last week of current month.
  • Prepare billable & non billable repair schedule for next month in 2nd week of current month.
  • Conduct weekly review calls with route in-charges to review following task
  • Weekly monitoring PM completion vs schedule, ASSA completion vs schedule.
  • Weekly monitoring Timesheet of every technician - (minimum 40 hours should reflect in the VIEW time sheet).
  • Weekly monitoring Billable & Non-Billable Repairs, PCIs, Fis, enhancement points completions as per schedule.
  • Weekly monitoring Completions of SSI and Audit points (Safety audit / Quality audit / Cross Regional audit)
  • Weekly monitoring on 2 in 7s and 3 in 30s along with action plan.
  • Conduct monthly minimum 1 safety tool box talks & 1 technical tool box talk & 1 OJT (On Job Training)

Who we are looking for

  • Diploma or equivalent; technical degree or certification in elevator technology is preferred.
  • Valid Elevator Mechanic License (as per local/state regulations).
  • 5+ years of experience in elevator service/repair, including leadership or supervisory experience.
  • In-depth knowledge of elevator systems (mechanical, electrical, and control systems).
  • Familiarity with safety standards (e.g., OSHA, ASME A17.1) and inspection protocols.
  • Strong leadership, communication, and problem-solving skills.
  • Ability to read blueprints, technical manuals, and service documentation.
  • Proficiency in using diagnostic tools and service management software.
  • Valid driver’s license and willingness to travel to job sites.

What we offer

Health and Safety – Highest standards and a wide range of health promotion and healthcare activities

Compensation -Fair working conditions and competitive compensation

Collaboration and Diversity – Collegiality is of huge importance we treat everyone with respect and appreciation

Additional information

Work Location Address

Unit No. 808, 809, 810, 8th Floor Paras Trinity, Sector-63, Golf Course Road Extension Gurugram Haryana 122018

Contact

To apply please send your CV to HR@tkelevator.com

Job details

Posting date:2025/05/11
Experience level:Experienced professionals
Type of contract:Permanent, Full Time
Work mode:On Site
Job field:Customer Services
Industry:Engineering & urban mobility
Job number:JPT_ALL01276

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Pension

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

Wer wir sind

Mit Kunden in über 100 Ländern, die von mehr als 50.000 Mitarbeitenden betreut werden, erzielte TK Elevator im Geschäftsjahr 2022/2023 einen Umsatz von ca. 9 Mrd. €. Wir gewährleisten rund um den Globus ein hohes Maß an Kundenservice durch unser umfangreiches Netzwerk mit weltweit rund 1.000 Standorten. TK Elevator hat sich in den letzten Jahrzehnten als eines der führenden Aufzugsunternehmen der Welt etabliert und ist nach Abspaltung vom thyssenkrupp Konzern im August 2020 eigenständig. Den wichtigsten Geschäftsbereich des Unternehmens bildet das durch rund 25.000 Techniker repräsentierte Servicegeschäft. Das Produktportfolio reicht von standardisierten Aufzügen für kleinere Wohngebäude bis hin zu individuell angepassten Lösungen für Wolkenkratzer. Darüber hinaus bieten wir Fahrtreppen, Fahrsteige, Fluggastbrücken sowie Treppen- und Plattformlifte an. Integrierte Cloud-basierte Lösungen, wie beispielsweise unsere MAX Plattform, erweitern unser Dienstleistungsportfolio. Mit diesen digitalen Angeboten sind der urbanen Mobilität keine Grenzen mehr gesetzt. TKE – move beyond.

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Diversity, Equity & Inclusion

Bei TK Elevator verstehen, respektieren und schätzen wir, dass jeder Mensch anders ist. Wir achten jeden als Individuum. Wir sind davon überzeugt, dass wir eine Kultur der Chancengleichheit, des gegenseitigen Vertrauens und des Respekts fördern, wenn unsere Mitarbeiter ihr authentisches Selbst zur Arbeit mitbringen und wir sie als solche anerkennen. Bei TK Elevator wollen wir uns die Vielfalt zu eigen machen und heißen jeden willkommen - unabhängig von ethnischer Zugehörigkeit, Nationalität, Geschlecht oder Geschlechtsausdruck, Alter, sozialer Herkunft, Religion oder Weltanschauung, sexueller Orientierung, Behinderung, Familienstand oder anderen gesetzlich geschützten Eigenschaften oder Status.

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