Sr. Quality Program Manager (Atlanta/Germantown)
CareerJob searchSr. Quality Program Manager (Atlanta/Germantown)

Sr. Quality Program Manager (Atlanta/​Germantown)

TK Elevator CorporationAtlanta (GA), Germantown (TN)

What we expect

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced Sr. Quality Program Manager located in Atlanta, GA or Germantown, TN.

Responsible for implementing and maintaining a systemic quality focus using the collection and analysis of defect data. This is to be achieved by implementing and maintaining common data collection tools and partnering with geographically distributed business functions.

ESSENTIAL JOB FUNCTIONS:

  • Provide accurate data to the business on product performance.
  • Identify trends in reported data that may indicate areas for improvement.
  • Prepare and present data as requested to leadership to drive effective
    actions.
  • Escalate urgent reported issues as appropriate in a timely fashion.
  • Identify effective correction and containment.
  • Leading root cause investigations to address key business objectives.
  • Drive timely execution of identified corrective and preventive actions.
  • Develop strong relationships with organizational functions to ensure working understanding of the roles and responsibilities of each function.
  • Using data engage senior leadership in the operationalization and utilization of data to meet organization objectives.
  • Coach and support personnel in the use of continuous improvement tools and
    methodologies
  • Drive a sense of urgency for results utilizing operational project review
    and meaningful metrics.

Who we are looking for

EDUCATION & EXPERIENCE: 

  • Bachelor’s degree in a technical or financial field
  • Minimum 5 years of elevator experience in either production, design, installation, or service
  • Proven expertise in data analysis
  • Demonstrated ability to lead root cause investigations.
  • Ability to travel (both domestic and international)
  • Experience in data analysis
  • Technical mastery of defect identification, correction, and containment of
    defects
  • Root cause analysis expertise
  • Demonstrated success in coaching other in system usage (Benchmark or other data collection systems)
  • Black Belt or Master Black Belt (trained or certified).
  • Minimum of 5 years of continuous improvement experience
  • Evidence of effective execution in a matrix organization
  • Energizing and effective leader – able to motivate others to excel
  • Proven strong verbal and written communication skill at all levels of the
    organization.
  • Demonstrated ability to deliver results against organization goals and
    timelines.

PREFERRED QUALIFICATIONS

  • Black Belt certification preferred
  • Project Management Professional experience preferred
  • Minimum 5 years in a cross functional quality position or 5 years of leading
    teams with a focus on process improvements
  • Data analysis experience preferred

What we offer

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered medical, dental, vision, flexible spending accounts, supplemental medical plans, basic life insurance, AD&D, short term and long term disability, optional life and AD&D, optional spouse and dependent life insurance, dependent life insurance, flexible spend account, health savings account, identity theft monitoring, pet insurance, Employee Assistance Program, Wellness program, and tuition reimbursement. Employees also will be able to enroll in our company’s 401k plan. Relocation assistance offered for candidates relocating more than 50 miles for this position.

Employees will receive 15 days of paid time off (PTO) per year. Employees will enjoy 11 paid holidays throughout the calendar year and 5 paid days of sick leave. Up to six weeks of paid parental leave will be available for use after successful completion of 90-days of full-time employment. Eligibility requirements for these benefits will be controlled by applicable plan documents.

This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

Additional information

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator.com or call 1-844-427-5461.

Contact

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.

Elevatorjobs.AMS@tkelevator.com

Job details

Posting date:2025/07/15
Experience level:Management
Contract limitation:Permanent, Full Time
Work Modality:On Site
Job family:Procurement and Supply Management
Industry:Engineering & urban mobility
Job number:US_901745_ET_TKELECP12335

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

401(k) Plan

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Wer wir sind

Mit Kunden in über 100 Ländern, die von mehr als 50.000 Mitarbeitenden betreut werden, erzielte TK Elevator im Geschäftsjahr 2022/2023 einen Umsatz von ca. 9 Mrd. €. Wir gewährleisten rund um den Globus ein hohes Maß an Kundenservice durch unser umfangreiches Netzwerk mit weltweit rund 1.000 Standorten. TK Elevator hat sich in den letzten Jahrzehnten als eines der führenden Aufzugsunternehmen der Welt etabliert und ist nach Abspaltung vom thyssenkrupp Konzern im August 2020 eigenständig. Den wichtigsten Geschäftsbereich des Unternehmens bildet das durch rund 25.000 Techniker repräsentierte Servicegeschäft. Das Produktportfolio reicht von standardisierten Aufzügen für kleinere Wohngebäude bis hin zu individuell angepassten Lösungen für Wolkenkratzer. Darüber hinaus bieten wir Fahrtreppen, Fahrsteige, Fluggastbrücken sowie Treppen- und Plattformlifte an. Integrierte Cloud-basierte Lösungen, wie beispielsweise unsere MAX Plattform, erweitern unser Dienstleistungsportfolio. Mit diesen digitalen Angeboten sind der urbanen Mobilität keine Grenzen mehr gesetzt. TKE – move beyond.

Mehr erfahren

Diversity, Equity & Inclusion

Bei TK Elevator verstehen, respektieren und schätzen wir, dass jeder Mensch anders ist. Wir achten jeden als Individuum. Wir sind davon überzeugt, dass wir eine Kultur der Chancengleichheit, des gegenseitigen Vertrauens und des Respekts fördern, wenn unsere Mitarbeiter ihr authentisches Selbst zur Arbeit mitbringen und wir sie als solche anerkennen. Bei TK Elevator wollen wir uns die Vielfalt zu eigen machen und heißen jeden willkommen - unabhängig von ethnischer Zugehörigkeit, Nationalität, Geschlecht oder Geschlechtsausdruck, Alter, sozialer Herkunft, Religion oder Weltanschauung, sexueller Orientierung, Behinderung, Familienstand oder anderen gesetzlich geschützten Eigenschaften oder Status.

Mehr erfahren

Ähnliche Jobs

Strategic Sourcing Manager

TK Elevator Corporation, Atlanta, United States

01.05.2025

Strategic Sourcing Manager

TK Elevator Corporation, Atlanta, United States

23.05.2025

National Project Manager

TK Elevator Corporation, Atlanta, United States

02.06.2025

Major Project- New Installation Sales

TK Elevator Corporation, Atlanta, United States

07.07.2025

Weitere Informationen