The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking a Territory Manager II located in Manhattan, NY.

Territory Manager is responsible for account management, maintenance supervision, and program administration for elevator units in the Manhattan, New York market. This position will be the central customer point of contact as well as the day-to-day manager of field associates that are assigned to service equipment in the area.

ESSENTIAL JOB FUNCTIONS:

• Manage account management and service operations for the designated customers and P&L
• Build and maintain customer relationships, achieve or exceed service KPIs and objectives, and serve as technical consultant to customers in the assigned territory
• Lead the performance of field operations for all service/maintenance projects ensuring all monthly reliability and availability metrics are met
• Perform field safety audits, jobsite inspections, and develop site safety/logistics plans
• Manage successful transition of new installations to service/maintenance contracts
• Monitor and manage spare parts inventory and forward planning of frequent wear parts to deliver high uptime
• Coordinate with other functional areas in the Manhattan office to meet customer requirements
• Commercially defend the own portfolio assigned and avoid in conjunction with the Service Operations department and Branch Manager.
• Prepare, submit, and negotiate repair proposals.
• Constantly focus on department KPI’s, assuring that they are in line with the company’s policy.
• Regularly visit after-sales clients, keeping a close commercial relationship with them.
• Collaborate and coordinate with the technical department: provide the necessary information for allocating material orders to suppliers.
• Collaborate and coordinate with the AR Department, support in case needed and (only in a first step) invoicing and money collection activities.
• Comply with TKE’s internal Health & Safety norms norms and when visiting worksites and in all other work activities.
• Comply with Anti-Trust and Compliance directives of TKE AG.

EDUCATION & EXPERIENCE:

• 3+ years field management experience or outside sales experience within the elevator industry preferred
• Availability to manage and supervisor field crews that conduct daily maintenance along with overnight and weekends coverage
• Develop and maintain strong customer relationships
• Ability to work in a highly team-oriented and dynamic environment
• Demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
• Need to be self-motivated and able to manage many simultaneous projects and responsibilities
• Detail oriented with demonstrated ability to deliver upon specific KPIs and service level agreements
• Strong leadership skills, goal-orientated, and self-motivated with strong time management and organizational skills

Salary range $95,000-$142,550. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years of experience within the industry, education, office location, etc.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered medical, dental, vision, flexible spending accounts, supplemental medical plans, basic life insurance, AD&D, short term and long term disability, optional life and AD&D, optional spouse and dependent life insurance, dependent life insurance, flexible spend account, health savings account, identity theft monitoring, pet insurance, Employee Assistance Program, Wellness program, and tuition reimbursement. Employees also will be able to enroll in our company’s 401k plan. Relocation assistance offered for candidates relocating more than 50 miles for this position.

Employees will receive 15 days of vacation leave per year.  Employees will enjoy 11 paid holidays throughout the calendar year. Up to six weeks of paid parental leave will be available for use after successful completion of 90-days of full-time employment. Eligibility requirements for these benefits will be controlled by applicable plan documents.

This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator or call 1-844-427-5461.