Billing Coordinator- Maintenance

Billing Coordinator- Maintenance

TK Elevator CorporationAtlanta, Georgia, United States

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What we expect

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced Billing Coordinator- Maintenance in Atlanta, GA.

The Billing Coordinator is responsible for producing monthly maintenance invoices to the customer and billing extra and repair invoices to customer where applicable. All invoicing is done based on customer requirements. Duties include ensuring all invoicing is correct to customer and following up on past due accounts. Maintaining masters and various administrative task.

ESSENTIAL JOB FUNCTIONS:

  • Send Monthly, Quarterly, Annual Maintenance invoices to customer
  • Check service and repair bills that were generated for accuracy before sending to customer
  • Type new service/repair bill if there are inaccuracies with current bill and send it to the customer
  • Process refund requests for customers who have cancelled their accounts but still have a credit balance
  • For cancelled contracts, follow up with customers to ensure that all valid bills have been paid
  • Process credits to service and repair accounts when customers are charged incorrectly
  • Reconciliation of accounts
  • Provide monthly updates on National Aging
  • Work with National Account Sales team to handle customer issues
  • Ensure all new/cancelled locations are logged on Master and invoice upon receipt
  • Work with National Admin to ensure that all contracts changes are completed timely for special price list, billing exception notes and maintenance pricing
  • Provide High Level Customer service to Internal and External customers
  • Problem solve with customers and branches to resolve disputes on service and repair bills
  • Help customers resolve discrepancies with their monthly service rates

Who we are looking for

EDUCATION & EXPERIENCE:

  • High school diploma or GED; at least two years of experience that is directly related to the duties and responsibilities specified
  • Basic knowledge of GAAP standard accounting policies and procedures
  • Proficient to advanced skills with Excel, including the creation and navigation of complex spreadsheets
  • Basic Word processing skills
  • Ability to analyze and solve problems
  • Knowledge of accounts receivable procedures and practices
  • Ability to reconcile, research in a timely manner
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional information

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator or call 1-844-427-5461.

Contact

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.

Elevatorjobs.AMS@tkelevator.com

Job details

Posting date:2024/10/22
Experience level:Experienced professionals
Type of contract:Permanent, Full-time
Work mode:On Site
Job field:Finance and Controlling
Industry:Engineering & urban mobility
Job number:US_901745_ET_TKELECP11695

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

401(k) Plan

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Who we are

With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.

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Diversity, Equity & Inclusion

At TK Elevator, we understand, respect and appreciate that everyone is different. We value everyone as an individual. We believe that when our employees bring their authentic selves to work, and we recognize them as such, we strive to nurture a culture characterized by equal opportunities, mutual trust and respect. At TK Elevator, we aim to embrace diversity and welcome everyone -no matter the ethnicity, nationality, gender or gender expression, age, social background, religion or world belief, sexual orientation, disability, marital status or any other legally protected characteristic or status.

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