Project Supervisor - Belfast

Project Supervisor - Belfast

TK Elevator UK LtdDunmurry, Northern Ireland, United Kingdom

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The Company

We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, they foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.

What we expect

Project Supervisor will be responsible for managing a varying portfolio within the region of Ireland based in our Belfast office, reporting to the Head of Projects. This role will be responsible for directing and supervising their New Installation and Modernisation teams and ensuring jobs are managed in a safe, quality driven and cost-effective manner.

As a Project Supervisor, your day to day will include:

  • Manage operational metrics in line with targets
  • Management and coordination of the New Installation and Modernisation Engineers, including carrying out monthly meetings, performance reviews, health and safety visits etc
  • Ensuring all works follow the appropriate company working practices
  • Ensuring the materials supplied are in full compliance with regulatory codes and practices along with ensuring that these comply with any clients / consultants specification
  • Visiting the customer and discussing levels or works required, providing feedback and monitoring customer service levels of satisfaction
  • Ultimate ownership for all customer complaints, adhering to internal process and ensuring issues are effectively resolved.
  • Liaise and assist modernisation and new installation teams to ensure accurate, best-engineered materials are provided to ensure profitable returns on all works.
  • Authorisation and management of engineer's time sheets, holidays and night call rotas
  • Be a champion for continuous Customer Service and Health & Safety regulations to convey TK Elevator behaviour and commitments
  • Submit CPP's, Method Statements, Quality plans and Programmes through to approval
  • Check key milestone dates for payment with credit control prior to releasing units for manufacture and handing units over to the customer
  • Submit variations in a timely manner and agree final accounts prior to closure.
  • Carry out monthly financial reviews on all projects highlighting both positive and negative re-estimates when known
  • Ensure snag free handovers are achieved and successful handover to Service
  • Complete and submit Analysis review on all projects over the current target efficiency

Who we are looking for

  • Previous experience in a Project supervisory role managing a team
  • Experience working in an Operational role in an engineering/manufacturing or construction industry
  • Experience of a high-volume production environment
  • Customer relationship management skills and experience
  • Hold a full UK Driving License and able to travel
  • Excellent verbal and written communication skills
  • The ability to use your initiative and work well with others
  • Positive attitude and receptive to change
  • Extremely organised
  • Superior customer-care skills
  • The ability to self-assess and take ownership of personal development
  • An advocate for H&S regulations in the workplace

What we offer

  • Competitive salary paid on a monthly basis
  • 34 days holiday, inclusive of bank holidays
  • Attractive company pension scheme
  • Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more. 
  • Life Assurance Scheme  - 4x annual salary 
  • Free access to premium health and wellbeing apps 
  • Subsidised gym membership
  • Industry-leading enhanced maternity and paternity provision 
  • Multiple salary sacrifice benefits including Electric Cars and Cycle2Work
  • Long Service award scheme, with holiday benefits 
  • Employee Assistance Programme
  • Refer a friend scheme

Additional information

As an equal-opportunity employer, TK Elevator values diversity. TK Elevator welcomes applicants from all individuals and candidates will be equally assessed and selected based on objective criteria.

Job details

Posting date:2024/09/27
Experience level:Experienced professionals
Type of contract:Permanent, Full-time
Work mode:On Site
Job field:Engineering and Site Operations
Industry:Engineering & urban mobility
Job number:JPT_ALL01079

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Pension

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

Who we are

With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.

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Diversity, Equity & Inclusion

At TK Elevator, we understand, respect and appreciate that everyone is different. We value everyone as an individual. We believe that when our employees bring their authentic selves to work, and we recognize them as such, we strive to nurture a culture characterized by equal opportunities, mutual trust and respect. At TK Elevator, we aim to embrace diversity and welcome everyone -no matter the ethnicity, nationality, gender or gender expression, age, social background, religion or world belief, sexual orientation, disability, marital status or any other legally protected characteristic or status.

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