Sr. Field Engineer - Digital
TK Elevator Corporation — Atlanta, Georgia, United States
What we expect
The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced Sr. Field Engineer - Digital in Atlanta, GA.
This role will provide technical support to the field and digital transformation organizations for the latest in connected services (MAX) and related IoT based tools.
ESSENTIAL JOB FUNCTIONS:
- Define requirements four the MAX Premium offering that seeks to use remote monitoring data to recommend maintenance and repairs that prevent shutdowns
- Provide recommendations for service efficiency gains that maximize uptime for customers.
- Define user requirements for Digital Operations Center and related mechanic or technician facing tools.
- Perform user acceptance testing and provide feedback to the Data, Quality, Engineering & Field Operations teams.
- Train Field Mechanics, Area Adjustors and Support Engineers at all levels as needed.
- Learn and develop subject matter expertise in digital tools & related remote elevator monitoring applications.
- Perform special projects and other duties as assigned.
- Maintain a valid passport
- Provides technical guidance on root causes of shutdowns and anomalies in elevator systems as reported through our MAX IoT connected elevator platform
- Document requirements for alerts and notifications that help field operations perform service efficiently.
This is a safety sensitive position.
Who we are looking for
EDUCATION & EXPERIENCE:
- Bachelor’s degree or higher in a technical field of study preferred or 8 years relevant elevator work experience.
- QEI Certification a plus.
- NEIEP or NEII Certification a plus.
- Quality System Training Desired.
- 2-4 years equivalent technical elevator work experience required.
- Must be able to possess a valid passport.
- Must possess the ability to work with test equipment and hand tools as required.
- Must possess customer service and problem-solving skills.
- Must possess decision making and analytical skills.
- Must possess effective written and verbal communication skills.
- Must be able to closely follow, troubleshoot and create instructions and procedures/SOP to perform the functions of the job.
- Must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook).
What we offer
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years of experience within the industry, education, office location, etc.
Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered medical, dental, vision, flexible spending accounts, supplemental medical plans, basic life insurance, AD&D, short term and long term disability, optional life and AD&D, optional spouse and dependent life insurance, dependent life insurance, flexible spend account, health savings account, identity theft monitoring, pet insurance, Employee Assistance Program, Wellness program, and tuition reimbursement. Employees also will be able to enroll in our company’s 401k plan. Relocation assistance offered for candidates relocating more than 50 miles for this position.
Employees will receive 15 days of paid time off (PTO) per year. Employees will enjoy 11 paid holidays throughout the calendar year and 5 paid days of sick leave. Up to six weeks of paid parental leave will be available for use after successful completion of 90-days of full-time employment. Eligibility requirements for these benefits will be controlled by applicable plan documents.
This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
Additional information
TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator.com or call 1-844-427-5461.
Contact
To apply to a position, please click on the Apply Now button.
For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.
Elevatorjobs.AMS@tkelevator.com
Job details
| Posting date: | 2025/09/10 |
|---|---|
| Experience level: | Experienced professionals |
| Contract limitation: | Permanent, Full Time |
| Work Modality: | On Site |
| Job family: | Customer Services |
| Industry: | Engineering & urban mobility |
| Job number: | US_901745_ET_TKELECP12476 |
Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.
Unsolicited Submissions from Recruitment Agencies and Third Parties
TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator.
