Service Supervisor - Ahmedabad
TK Elevator India Pvt Ltd — Pune, Maharashtra, India
What we expect
- Proven experience in service operation 3 to 8 years, preferably in the elevator industry or related field.
- Any Bachelor’s degree or Diploma
Who we are looking for
- Responsible for the management of all service operation activities of minimum 350 UUM
- Adhere to all safety rules & regulations of Company. Adhere to service operation Stander operating Procedure SOP
- Daily confirmation of all technicians presence as per the schedule (for PM / Call back / Repair etc.)
- Carry out minimum 2 nos. SSI (Supervisor Site Inspections) per route i.e. minimum 10 nos. per month.
- Material arrangement as per requirement.
- Prepare preventive maintenance planning for next month in last week of current month.
- Prepare billable & non billable repair schedule for next month in 2nd week of current month.
- Conduct weekly review calls with route in-charges to review following task
- Weekly monitoring PM completion vs schedule, ASSA completion vs schedule.
- Weekly monitoring Timesheet of every technician - (minimum 40 hours should reflect in the VIEW time sheet).
- Weekly monitoring Billable & Non-Billable Repairs, PCIs, Fis, enhancement points completions as per schedule.
- Weekly monitoring Completions of SSI and Audit points (Safety audit / Quality audit / Cross Regional audit)
- Weekly monitoring on 2 in 7s and 3 in 30s along with action plan.
- Conduct monthly minimum 1 safety tool box talks & 1 technical tool box talk & 1 OJT (On Job Training)
- Achieve monthly repair order intake target.
- NI inspections, 3rd party and MOD inspections as required.
- Provide technical support or organize technical support to route in-charge to resolve critical calls
- Perform root cause analysis of 2/7 & 3/30. Prepare action plan to reduce the same.
- Achieve monthly repair revenue target by timely completion of billable repairs.
- Support service sales for timely renewal & conversion.
- Achieve monthly payment collection target with the support of route in-charge (subjective to route in-charge is assigned for this task
What we offer
Health and Safety – Highest standards and a wide range of health promotion and healthcare activities
Compensation -Fair working conditions and competitive compensation
Collaboration and Diversity – Collegiality is of huge importance we treat everyone with respect and appreciation
Additional information
Work Location : Ratnaakar Nine Square, Office No.B708, B709, B710 Mansi Road, Opposite Keshavbaug Party Plot Vastrapur, Landmark- Ashopalav Circle Ahmedabad Gujarat 380015
Contact
To apply please send your CV to HR@tkelevator.com
Job details
| Posting date: | 2025/04/01 |
|---|---|
| Experience level: | Experienced professionals |
| Type of contract: | Permanent, Full Time |
| Work mode: | On Site |
| Job field: | Customer Services |
| Industry: | Engineering & urban mobility |
| Job number: | JPT_ALL01224 |
Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.
