Billing Supervisor- National Accounts

Billing Supervisor- National Accounts

TK Elevator CorporationAtlanta, Georgia, United States

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What we expect

The first 3 letters in workplace safety are Y-O-U!

TK Elevator Corporation is seeking a Supervisor - National Accounts Billing in Atlanta, GA.

Responsible for supervising staff of National Account Billing Coordinators that handle contract set ups, changes, customer invoicing and collections for National Account Customers.

ESSENTIAL JOB FUNCTIONS:

  • Supervises a staff of National Account Billing Coordinators including approving time and attendance, disciplinary measures, coaching, performance reviews, and skill development.
  • Oversees the setup of new maintenance contracts, change request, customer invoicing and collections of National Account customers.
  • Oversees National Contract Tracker and SLA for completion of new set ups and contract change request.
  • Works with Region and Branch personnel for resolution on items escalated from National Account Biller.
  • Responsible for monthly distribution of National Aging to Regional Finance Directors.
  • Partner with Cash Applications on customer accounts and proper payment application to invoices.
  • Acts as back-up for team members during vacation and/or high-volume work efforts.
  • Collaboration and standardization of procedures with other shared services teams.
  • Perform other duties, as assigned.

Who we are looking for

EDUCATION & EXPERIENCE:

  • 5+ years experience in a business-to-business and/or business-to-consumer environment required.
  • 3+ years experience in National Accounts or similar industry experience and college degree; or equivalent combination of education and experience
  • 1+ year of Oracle or other ERP system experience
  • 1+ year of supervisory experience required
  • Ability to effectively supervise team members and work as a member of that team and organize work activities for other members of that team
  • Demonstrated coaching/mentoring skills and issue management problem solving skills
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Additional information

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator or call 1-844-427-5461.

Contact

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.

Elevatorjobs.AMS@tkelevator.com

Job details

Posting date:2024/09/19
Experience level:Experienced professionals
Type of contract:Permanent, Full-time
Work mode:Hybrid
Job field:Finance and Controlling
Industry:Engineering & urban mobility
Job number:US_901745_ET_TKELECP11623

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

Wer wir sind

Mit Kunden in über 100 Ländern, die von mehr als 50.000 Mitarbeitenden betreut werden, erzielte TK Elevator im Geschäftsjahr 2022/2023 einen Umsatz von ca. 9 Mrd. €. Wir gewährleisten rund um den Globus ein hohes Maß an Kundenservice durch unser umfangreiches Netzwerk mit weltweit rund 1.000 Standorten. TK Elevator hat sich in den letzten Jahrzehnten als eines der führenden Aufzugsunternehmen der Welt etabliert und ist nach Abspaltung vom thyssenkrupp Konzern im August 2020 eigenständig. Den wichtigsten Geschäftsbereich des Unternehmens bildet das durch rund 25.000 Techniker repräsentierte Servicegeschäft. Das Produktportfolio reicht von standardisierten Aufzügen für kleinere Wohngebäude bis hin zu individuell angepassten Lösungen für Wolkenkratzer. Darüber hinaus bieten wir Fahrtreppen, Fahrsteige, Fluggastbrücken sowie Treppen- und Plattformlifte an. Integrierte Cloud-basierte Lösungen, wie beispielsweise unsere MAX Plattform, erweitern unser Dienstleistungsportfolio. Mit diesen digitalen Angeboten sind der urbanen Mobilität keine Grenzen mehr gesetzt. TKE – move beyond.

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Diversity, Equity & Inclusion

Bei TK Elevator verstehen, respektieren und schätzen wir, dass jeder Mensch anders ist. Wir achten jeden als Individuum. Wir sind davon überzeugt, dass wir eine Kultur der Chancengleichheit, des gegenseitigen Vertrauens und des Respekts fördern, wenn unsere Mitarbeiter ihr authentisches Selbst zur Arbeit mitbringen und wir sie als solche anerkennen. Bei TK Elevator wollen wir uns die Vielfalt zu eigen machen und heißen jeden willkommen - unabhängig von ethnischer Zugehörigkeit, Nationalität, Geschlecht oder Geschlechtsausdruck, Alter, sozialer Herkunft, Religion oder Weltanschauung, sexueller Orientierung, Behinderung, Familienstand oder anderen gesetzlich geschützten Eigenschaften oder Status.

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