Cash Collector - French speaking
TKE Solution Center Europe Kft — Budapest, Hungary
The Company
We are a safe, proud, diverse, equal, inclusive and family - like organization with principles everyone can relate to on a personal level.
A team to which everyone wants to belong to, where employees have a tangible impact on the business performance and their colleagues’ lives.
A sustainable and stable company where work–life balance is valued, where employees find professional fulfillment while realizing a flexible, hybrid- type of working and where the concept of „working from anywhere” or „parents welcome” is not a buzzword, but a fundamentum.
A brave, pioneer, trendsetter community where different opinions and views are valued, respected and believed to be the drivers of the joint success.
A modern company where experts jointly strive for great quality and efficient solutions for our customers.
A dynamic solution center where individual development with a clear career of challenging, complex, value - added roles and fair recognition is a base.
A workplace where explaining the why and understanding the higher purpose is a base of a joint communication and where employees speak a joint language of shared vision and values.
What we expect
Your responsibilities
- Support the transition of Order to Cash processes from European entities to Hungary and actively shape a new SSC in Budapest
- Implement personalized follow-up strategies for clients in the AR portfolio including regular client follow up and root cause analyses of non-payment and register in ELOFICASH.
- Negotiate and monitor agreed payment schedules
- Dunning process and payment reminder follow up
- Identify and mitigate the risk on non-payment
- Dispute management, including correction, cancellation, CN issuance
- Ensure that all steps of the recovery procedure has been carried out before the legal procedure
- Validate customer accounts in the customer database
- Proactive collaboration with treasury and collection departments
- Creating and updating DTP-s and process documentation
- Participate in projects assigned to the role (incl. Process optimization support).
- Follow rules and regulations and ensure KPIs are met.
- Provide qualitative customer service.
- Be adherent to agreed service levels, policies and procedures
- Engage in collaboration with the business and stakeholders to develop a professional relationship
Who we are looking for
Your profile
- At least 3 years of experience in Cash Collector role or Customer Service position.
- Accounting experience in other processes beneficial
- Proven track record in process optimization
- High proficiency in the end-to-end O2C process
- Professional accountancy qualification
- University degree or equivalent experience, preferable in accounting or business
- Fluent language knowledge in French and good in English
- Complete familiarity with Microsoft Office or equivalent tools
- User level experience with SAP FI and any Collection ERP system
- Enthusiasm for establishing and ramping up a new Shared Service Center
- Entrepreneurial & Self-starting attitude with the ability to work independently
- Strong team-player who can build and motivate a process team
- Ability to pay close attention to detail and prioritize the right things at the right time
- Excellent communication skills
- Strong continuous improvement & quality mindset
- Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders and suppliers
- Strong customer focus with the goal to make life easier for the customer
- Ability/willingness to travel - once circumstances allow to do so
What we offer
It goes without saying that we offer attractive conditions such as:
- With us, you experience an SSC-start-up environment with all the possibilities to build it up together
- Flexible working arrangements
- Attractive remuneration, including special benefits, e.g. company events, fitness & health offers or modern co-working workplaces.
Additional information
We work together in an environment of close cooperation and respect and we value diversity. Therefore, we welcome all applications, irrespective of gender, nationality, ethnic and social background, religion and beliefs, disability, age, or sexual orientation and identity.
If these aspects are just as important to you as they are to us, we are looking forward to receiving your application.
Contact
Please apply online in English, including your notice period and salary expectations. We're looking forward to getting to know you!
Job details
| Posting date: | 2025/01/08 |
|---|---|
| Experience level: | Experienced professionals |
| Type of contract: | Permanent, Full time |
| Work mode: | Hybrid |
| Job field: | Finance and Controlling |
| Industry: | Engineering & urban mobility |
| Job number: | HUN_TKE00057 |
Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.
