Senior UX/UI Designer (d/f/m)
TK ELEVATOR IBERICA HOLDING, SL UNIPERSONAL — Madrid, Spain
Who we are
TK Elevator (TKE) is a global leader in vertical transportation and urban mobility. We provide engineering that keeps the world moving, from design to installation and maintenance on any brand of elevators, escalators, walkways, lifts, passenger boarding bridges, stairlifts, platform lifts and home elevators – any place and any time. With our digital solutions like AGILE and the IoT platform, MAX, there are no longer any limits to urban mobility. TK Elevator became independent following its separation from the thyssenkrupp group in 2020. The company achieved sales of €9.3 billion in fiscal year 2023/2024. With around 50,000 employees, 25,000 service technicians and over 1,000 support centers globally, we are moved by what moves people. TKE – Move Beyond.
What we expect
Are you ready to shape the future of vertical transportation and take ownership of design experiences that impact millions?
At TK Elevator, a globally leading elevator and escalator company, we're revolutionizing how people experience buildings through digital solutions that seamlessly integrate elevator systems, embedded technology, cloud platforms, and AI-powered experiences. Together with top technology partners, we've launched our first Digital Native Elevator, EOX, and continue to innovate as we move fast in this emerging data and AI world.
As a Senior UX/UI Designer (d/f/m), you'll be essential to our global digital transformation journey—someone who rolls up their sleeves, goes the extra mile, and brings a pragmatic get-things-done attitude to bridging the physical and digital worlds through thoughtfully crafted interfaces. You'll join a collaborative, dynamic, and diverse team working in a truly international environment. Your work will focus on leading hands-on design across customer-facing products and internal platforms, owning user experience for our customer portal, and collaborating with product owners, engineering, data science, and operations to create solutions that make our customers successful and transform service efficiency for 20,000+ technicians.
At TK Elevator, we foster a strong culture of impact where diverse perspectives, pragmatic problem-solving, and teamwork drive innovation. Here, your designs drive adoption, your insights shape strategy, and your work makes a visible difference in how millions interact with buildings every day. If you're passionate about creating meaningful digital experiences with a hands-on approach and eager to work with talented colleagues on solutions that matter, join us on this exciting journey.
- UX Strategy: Define and lead the UX vision across projects, ensuring products are user-centred, accessible and scaleable. [don’t make this too big… they need to be hands on.. not strategic bal bla- this is all with Anna and for our products so far relatively easy)
- UX/UI Design: Own the delivery of excellent user experiences and workflows from initial sketch through to implementation.
- Develop high quality wireframes, prototypes and visual designs that reflect TKE’s brand identity and enhance usefulness and usability of our products.
- User Research: Plan, design and execute user research, usability testing and data analysis to understand user’s needs, preferences and behaviours.
- Insights and Strategy: Analyse and interpret insights into compelling frameworks, workflows and ideas that inform design and architecture decisions. [don’t make research too big.. designers have a different udnerstandint typically before coming to our industry
- Design Systems: Consistently apply and contribute to the evolution of TKE’s design system, ensuring consistency and efficiency across products.
- Collaboration: Partner with other designers, product managers and engineers to align design solutions with technical feasibility and business priorities.
- Thought Leadership: Guide and support other designers and engage with product owners to foster best practices in UX and UI.
- Innovation: Stay current of design trends, tools and emerging technologies to continuously improve the user experience.
- Stakeholder Management: Be a pragmatic hands-on advocate for the voice of the user in the development process working closely with business leaders and development teams.
Who we are looking for
- 5+ years of experience in UX/UI design with a portfolio demonstrating strong digital product design in complex organizations.
- Batchelor’s degree minimum in Interaction Design, UX Design, Service Design or related field.
- Expertise in design and prototyping tools such as Figma, Sketch, Adobe Creative Suite or InVision.
- Solid understanding of user-centered design principles, accessibility standards and responsive design.
- Strong experience of designing and conducting user research and translating findings into actionable insights.
- Hands on – can do attitude
- Experience with design systems and component libraries.
- Excellent communication and collaboration skills with the ability to advocate for the user and influence stakeholders.
- Comfortable working in agile, cross functional product teams using Azure Dev Ops and Jira.
- Fluent, business level English
Personal Attributes
- Hands-on designer who delivers high-quality work and loves the craft of design
- User-focused with genuine curiosity about user needs and behaviors
- Pragmatic problem-solver who balances design ideals with technical and business realities
- Collaborative team player who works effectively with designers, developers, and product owners
- Detail-oriented with strong visual design skills and eye for consistency
- Self-motivated who takes ownership and drives projects forward independently
- Clear communicator who advocates for users and explains design decisions effectively
- Adaptable who thrives working across multiple products in a fast-paced environment
What we offer
- Health and Safety –Highest standards and a wide range of health promotion and healthcare activities
- Flexibility –We support, for example, through flexible yet regulated working hours and remote working options
- Collaboration & diversity –Collegiality is of huge importance – we treat everyone with respect and appreciation
- Development –Individual support to help you get started in your new job as well as training and education programs to help you develop professionally and personally
- Creative leeway –We offer an environment in which you can try out new solutions in a no-blame-culture
- Sustainability –We act with responsibility and environmental awareness
- Work environment –We have modern workplaces and IT equipment, subsidized lunchtime meals in the canteen, free parking and discounted public transport tickets
Additional information
At TK Elevator, we aim to embrace diversity and welcome everyone -no matter the ethnicity, nationality, gender or gender expression, age, social background, religion or world belief, sexual orientation, disability, marital status or any other legally protected characteristic or status.
Do you have a disability and would like to work with us? Then we look forward to your application!
As a signatory of the Charter of Diversity, TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. Although we are not completely barrier-free yet, we are working every day to improve ourselves. Let’s overcome barriers together and work on individual solutions that work for you.
Contact
Please apply online in English, including your notice period and salary expectation.
Talent Acquisition
Bianca Wickinghoff
Job details
| Posting date: | 2025/10/14 |
|---|---|
| Experience level: | Experienced professionals |
| Contract limitation: | Permanent, Full Time |
| Work Modality: | Hybrid |
| Job family: | Information Technology |
| Industry: | Engineering & urban mobility |
| Job number: | ES_ET_EA_IBA_TKE00718 |
Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.
Unsolicited Submissions from Recruitment Agencies and Third Parties
TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator.
