Service Sales Engineer
CareerJob searchService Sales Engineer

Service Sales Engineer

TK Elevator UAE LLCDubai, United Arab Emirates

What we expect

  1. Education/Experience:
  • Bachelor Degree in Engineering (Electrical or Mechanical) or Business School (Marketing, Sales)
  • 3 to 5 years’ experience in Sales/ Service sales

 

  1. Knowledge/skills:
  • Excellent interpersonal skills and ability to develop effective client business relationships
  • Proven track records with excellent communication and presentation skills
  • Excellent market analytical, organizational and negotiation skills
  • Candidate to be proactive, result oriented and able to work under pressure
  • Dynamic / Pro-Active
  • Team Player
  • Creative (who can think out of the box)

 

  1. Computer skills:
  • Expert knowledge in MS Office (Word, Excel, PowerPoint)

 

Who we are looking for

  1. JOB RESPONSIBILITIES
  • Adhere to all safety and compliance rules of the company
  • Identify the key markets and customers and evaluates the potential for Service sales
  • Propose tactics to generate and develop Service sales
  • Develop strong relationship with clients
  • Customer feedback in periodic intervals as per the schedule
  • Get new multi-brand contracts, recapture previous contracts and secure existing ones
  • Review and document soon-to -be expired contracts for renewal process
  • Prepare quotations according to customer’s enquiries for maintenance, parts, and repairs
  • Keep track and obtain approvals on all the proposals made for AMC, parts, and repairs
  • Update View regularly
  • Work with a team of service engineers and technicians to manage service sales fulfilment
  • Manage assigned sales portfolio and successfully meets or exceed the target budget
  • Monitor financial status of the assigned portfolio. (e.g. Outstanding payment and actual GM% )
  • Multi-brand and repair approval to meet provided budget
  • Periodic follow-up and its correspondence to be regularly updated in view
  • Addressing NPS in 24 hrs time

Job details

Posting date:2025/08/01
Experience level:Experienced professionals
Contract limitation:Permanent, Full Time
Work Modality:On Site
Job family:Sales, Marketing and Communication
Industry:Engineering & urban mobility
Job number:JPT_ALL01383

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Pension

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

Wer wir sind

Mit Kunden in über 100 Ländern, die von mehr als 50.000 Mitarbeitenden betreut werden, erzielte TK Elevator im Geschäftsjahr 2022/2023 einen Umsatz von ca. 9,3 Mrd. €. Wir gewährleisten rund um den Globus ein hohes Maß an Kundenservice durch unser umfangreiches Netzwerk mit weltweit rund 1.000 Standorten. TK Elevator hat sich in den letzten Jahrzehnten als eines der führenden Aufzugsunternehmen der Welt etabliert und ist nach Abspaltung vom thyssenkrupp Konzern im August 2020 eigenständig. Den wichtigsten Geschäftsbereich des Unternehmens bildet das durch rund 25.000 Techniker repräsentierte Servicegeschäft. Das Produktportfolio reicht von standardisierten Aufzügen für kleinere Wohngebäude bis hin zu individuell angepassten Lösungen für Wolkenkratzer. Darüber hinaus bieten wir Fahrtreppen, Fahrsteige, Fluggastbrücken sowie Treppen- und Plattformlifte an. Integrierte Cloud-basierte Lösungen, wie beispielsweise unsere MAX Plattform, erweitern unser Dienstleistungsportfolio. Mit diesen digitalen Angeboten sind der urbanen Mobilität keine Grenzen mehr gesetzt. TKE – move beyond.

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Diversity, Equity & Inclusion

Bei TK Elevator verstehen, respektieren und schätzen wir, dass jeder Mensch anders ist. Wir achten jeden als Individuum. Wir sind davon überzeugt, dass wir eine Kultur der Chancengleichheit, des gegenseitigen Vertrauens und des Respekts fördern, wenn unsere Mitarbeiter ihr authentisches Selbst zur Arbeit mitbringen und wir sie als solche anerkennen. Bei TK Elevator wollen wir uns die Vielfalt zu eigen machen und heißen jeden willkommen - unabhängig von ethnischer Zugehörigkeit, Nationalität, Geschlecht oder Geschlechtsausdruck, Alter, sozialer Herkunft, Religion oder Weltanschauung, sexueller Orientierung, Behinderung, Familienstand oder anderen gesetzlich geschützten Eigenschaften oder Status.

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