Service Supervisor
TK Elevator Romania — Bucharest, Romania
Who we are
TK Elevator – Technology that keeps the world moving. As a manufacturer and service provider of passenger and freight elevators, escalators, moving walkways, passenger boarding bridges as well as stairlifts and platform lifts, you will find us, for example, in the One World Trade Center in New York, in the Financial Center in Shanghai, the Television Tower in Berlin, and in almost every airport. With more than 50,000 employees and customers in more than 100 countries we change the everyday life of people around the world.
TKE – move beyond
What we expect
- Coordinating the activities of a certain team of elevator and escalator Technicians, and providing technical support for them in special inspections and repair operations
- Performing internal inspections of elevators/escalators/moving walks to assess service quality
- Monitoring periodic inspections of units in accordance with ISCIR Technical Regulations
- Coordinating subcontractors
- Monthly analysis of maintenance, call-back and repair service objectives
- Periodic performance evaluation of the team, verifying working hours and job completions supporting billing and payroll activities
- Managing material resources used by the Technicians
- Supporting the Sales, Logistics and Procurement departments in correctly identifying the spare parts needed
- Monthly planning of preventive maintenance on predefined routes
- Managing customer complaints in a manner to maintain a high level customer satisfaction
- Regular meetings with customers
- Implementation of new work procedures required by the company
- Tracking and act on spare part warranties and factory remedies
Who we are looking for
- 2+ years of relevant experience in the elevator industry
- Bachelor degree in engineering
- Solid knowledge of mechanics, hydraulics, electrics and electronics
- Good knowledge of mechanical and electrical repairs of elevators/escalators
- Fluency in English and in Romanian, both spoken and written
- Good communication skills, proactive personality
- Driver's license
- Willingness to travel within the country
What we offer
- Competitive salary with various elements
- Integration into a young and dynamic team within a mature, constantly expanding multinational company
- Opportunity to grow while keeping work-life balance
Contact
To apply, please, send your CV in English to the following address including your salary expectations:
TKE_Recruitment_Eastern_Europe@tkelevator.com
Job details
| Posting date: | 2026/01/16 |
|---|---|
| Experience level: | Experienced professionals |
| Contract limitation: | Permanent, Full Time |
| Work Modality: | On Site |
| Job family: | Customer Services |
| Industry: | Engineering & urban mobility |
| Job number: | RO_TKE00005 |
Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.
Unsolicited Submissions from Recruitment Agencies and Third Parties
TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator.
