Key Responsibilities:

• Support HR Service Transition: Assist with the transition of HR processes, ensuring smooth knowledge transfer and process implementation. Collaborate with HR Business Process Analysts in assessing and defining HR processes for operational transition.

• HR Process Execution & Administration: Manage HR processes across the employee lifecycle, including recruitment, onboarding, training and development, offboarding, etc… processes. Ensure accurate and timely processing of HR data, documentation, and compliance with policies.
• Employee Data Management & Compliance: Maintain accurate and up-to-date employee data in HR systems. Support audits and data quality checks to ensure compliance with internal policies and legal requirements.
• Support Employee Queries & Issue Resolution: Serve as a point of contact for employee inquiries related to HR processes and policies. Resolve operational issues and escalate complex cases as needed, working closely with HR and other departments.
• HR Process Improvement: Identify, initiate, and drive process enhancements and continuous improvement initiatives, implementing them in HR operations to increase efficiency, reduce errors, and enhance service delivery. Collaborate with HR teams to standardize processes and optimize workflows.
• Training & Development: Provide training on HR processes and systems to employees and HR team members. Update training materials and ensure employees are equipped to follow HR procedures consistently.
• Operational Reporting & Metrics: Support the generation of HR reports and tracking of key service delivery metrics. Monitor the effectiveness of HR operations and ensure timely follow-up on outstanding tasks or issues.
• Support HR Projects: Participate in HR projects, contributing to the implementation of new initiatives or changes to policies and processes. Ensure communication and training are in place for smooth transitions.

Your profile:

• Completed studies in business administration or comparable degree, ideally with a major in HR Management
• > 3 years of profound experience in delivering and steering high-quality customer services in an HR Shared Service environment
• Experience in HR projects (HR transition and / or HR system implementation)
• Excellent analytical skills and ability to convert complex information into impactful messages/insights
• A continuous improvement mindset with focus on the betterment of your process stream and the team itself
• Good communication, relationship-building and stakeholder management skills as well as interest in being in close contact to employees, managers and local HR
• Strong administrative and organizational skills in a fast-paced environment, esp. when managing multiple open requests
• Focus on quality management, full attention to details and strong customer orientation
• Advanced computer skills, including office applications, combined with tech & digitization affinity, experience with SF EC, ServiceNow and OpenText beneficial
• Fluent in English (required)
• Fluent in French (required)

It goes without saying that we offer attractive conditions such as:

• Working in a successful organization with lean hierarchies and all the advantages of an international group.
• Experiencing an exciting work environment with interdisciplinary and multinational teams.
• Attractive remuneration, including special benefits, e.g. company events, fitness & health offers or modern

co-working workplaces.

We work together in an environment of close cooperation and respect and we value diversity. Therefore, we welcome all applications, irrespective of gender, nationality, ethnic and social background, religion and beliefs, disability, age, or sexual orientation and identity.
If these aspects are just as important to you as they are to us, we are looking forward to receiving your application.