Service Supervisor
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Service Supervisor

TK Elevator RomaniaBucharestRomania

Who we are

TK Elevator – Technology that keeps the world moving. As a manufacturer and service provider of passenger and freight elevators, escalators, moving walkways, passenger boarding bridges as well as stairlifts and platform lifts, you will find us, for example, in the One World Trade Center in New York, in the Financial Center in Shanghai, the Television Tower in Berlin, and in almost every airport. With more than 50,000 employees and customers in more than 100 countries we change the everyday life of people around the world.

 

TKE – move beyond

What we expect

  • Coordinating the activities of a certain team of elevator and escalator Technicians, and providing technical support for them in special inspections and repair operations
  • Performing internal inspections of elevators/escalators/moving walks to assess service quality
  • Monitoring periodic inspections of units in accordance with ISCIR Technical Regulations
  • Coordinating subcontractors
  • Monthly analysis of maintenance, call-back and repair service objectives
  • Periodic performance evaluation of the team, verifying working hours and job completions supporting billing and payroll activities
  • Managing material resources used by the Technicians
  • Supporting the Sales, Logistics and Procurement departments in correctly identifying the spare parts needed
  • Monthly planning of preventive maintenance on predefined routes
  • Managing customer complaints in a  manner to maintain a high level customer satisfaction
  • Regular meetings with customers
  • Implementation of new work procedures required by the company
  • Tracking and act on spare part warranties and factory remedies

Who we are looking for

  • 2+ years of relevant experience in the elevator industry
  • Bachelor degree in engineering
  • Solid knowledge of mechanics, hydraulics, electrics and electronics
  • Good knowledge of mechanical and electrical repairs of elevators/escalators
  • Fluency in English and in Romanian, both spoken and written
  • Good communication skills, proactive personality
  • Driver's license
  • Willingness to travel within the country

What we offer

  • Competitive salary with various elements
  • Integration into a young and dynamic team within a mature, constantly expanding multinational company
  • Opportunity to grow while keeping work-life balance

Contact

To apply, please, send your CV in English to the following address including your salary expectations:

TKE_Recruitment_Eastern_Europe@tkelevator.com

Job details

Posting date:2026/01/16
Experience level:Experienced professionals
Contract limitation:Permanent, Full Time
Work Modality:On Site
Job family:Customer Services
Industry:Engineering & urban mobility
Job number:RO_TKE00005

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Unsolicited Submissions from Recruitment Agencies and Third Parties

TK Elevator does not accept candidate submissions, applications, or profiles from recruitment agencies, search firms, or other third parties unless a written agreement has been executed in advance by an authorized representative of TK Elevator.

Benefits

Health and Safety

Highest standards and a wide range of health promotion and healthcare activities.

Highest standards and a wide range of health promotion and healthcare activities.

Pension

We have various financial models to give you individual support.

We have various financial models to give you individual support.

Collaboration

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Collegiality is of huge importance – we treat everyone with respect and appreciation.

Development

Training and education programs to help you develop professionally and personally.

Training and education programs to help you develop professionally and personally.

Compensation and benefits

Fair working conditions and competitive pay are an important basis for us.

Fair working conditions and competitive pay are an important basis for us.

Diversity

We promote an open and tolerant work culture.

We promote an open and tolerant work culture.

Work Life Balance

We guarantee regular working hours to support work-life balance.

We guarantee regular working hours to support work-life balance.

Creative leeway

We offer a work environment in which you can try out new solutions in a no blame culture.

We offer a work environment in which you can try out new solutions in a no blame culture.

Vacation and paid time off

Paid vacation, sick leave and personal days.

Paid vacation, sick leave and personal days.

Sustainability

We act with responsibility and environmental awareness.

We act with responsibility and environmental awareness.

Onboarding

Individual and personal support to help you get started in your new job.

Individual and personal support to help you get started in your new job.

我们是谁

蒂升电梯(TKE)是全球垂直交通与城市出行领域的卓越引领者。我们以匠心工程助力世界前行,业务涵盖电梯、自动扶梯、自动人行步道、升降平台、登机桥、座椅电梯、平台升降机及家用电梯的设计、安装与维保——更提供多品牌现代化改造服务,随时随地,应需而至。依托蒂升人工智能与数字化解决方案,城市出行再无边界。2020年,蒂升电梯自蒂森克虏伯集团独立运营,开启全新征程。在2024/2025财年,公司实现销售额92亿欧元。如今,我们汇聚约50,000名员工,其中25,000名为服务技术人员,依托全球逾1,000个支持中心,以人之所向,驱动吾之所往。TKE – Move Beyond.

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Diversity, Equity & Inclusion

在TK Elevator,我们理解、尊重并欣赏每个人都是不同的。我们尊重每个人的个性。我们相信,当我们的员工把真实的自我带到工作中,并且我们承认他们的真实自我时,我们就会培养一种机会平等、相互信任和尊重的文化。在TK Elevator,我们拥抱多样性,欢迎每一个人的加入——无论种族、国籍、性别或性别表达、年龄、社会背景、宗教或信仰、性取向、残疾、婚姻状况或任何其他受法律保护的特征或状态。

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